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Year-Round Opportunities

More Information Experience Lake Louise Booking Agent
More Information Retail Manager
More Information Electrical Supervisor
More Information Communications Manager


Don’t forget to also check our winter recruitment and our summer recruitment opportunities.

 

Experience Lake Louise Booking Agent - posted August 2nd 2017

Position:                                Experience Lake Louise Booking Agent

Employment Status:             Fulltime Seasonal – Staff accommodation is provided

Start Date:                            August 21st, 2017

End Date:                             May, 2018

Reports to:                           Store Supervisor & Manager

Rate of Pay:                          $13.60 / hour

 

Job Description:

The booking agent is responsible for providing professional and efficient service to our guests regarding ticket sales and general information both in person and via the telephone. The agent will be required to deal with customer inquiries and complaints, process transactions and adhere to company policies and procedures.

 

Job Responsibilities:

  • Ticket selling (including cash/debit/credit transactions and cash out procedures)
  • Retail selling (including cash/debit/credit transactions and cash out procedures)
  • Accommodation & Activity booking – working between customers and 3rd party vendors to book excursions and accommodations
  • Telephones - includes operating the main resort switchboard, radio/fax/email communications for Experience Lake Louise in relation to ski resort sales and 3rd party bookings

·         Cleaning of all Experience Lake Louise areas

  • Provide quotes for room rates and make reservations for Skoki – backcountry lodge

 

Job Requirements/Qualifications:

  • Dealing in a professional manner with customer enquiries, complaints and comments
  • Continued commitment to high standards of service, exceeding Customer expectations and leading by example
  • Ability to work in a team environment
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
  • Able to respond quickly in a dynamic and changing environment
  • Able to effectively communicate both verbally and in writing
  • High level of proficiency with Microsoft Word & Excel, Outlook and Internet
  • Previous customer service experience an asset
  • Strong knowledge of the Lake Louise Resort and surrounding area an asset
  • Cash handling experience preferred
  • Switchboard experience an asset
  • Strong, professional phone manner
  • Experience using the booking system RoomMaster is an asset

 

Work Schedule:

4 days on / 3 days off

 

Dress Code:

To be discussed at time of interview.

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Retail Manager - posted July 27th 2017

Position:                                Retail Manager

Employment Status:           Full Time Year-Round

Start Date:                            ASAP

Reports to:                           General Manager

 

The Retail Manager is responsible for the administration of daily retail operations including staffing and service, providing strategic direction and leadership with regards to productivity, procurement and customer satisfaction. He or she is responsible for managing budgets, and overseeing the retail team in order to drive revenue growth, increase productivity and promote a high level of customer satisfaction.

Job Responsibilities:

  • Develop and implement new business strategies to improve corporate performance.
  • Accomplish positive staff results by demonstrating a strong business ethic that includes communicating job expectations; planning, monitoring, and appraising job results; coaching employees; and ensuring productivity standards and goals are identified and met.
  • Responsible for leading and aiding in-the-development-of optimized processes for procurement, commodity management and contract administration.
  • Accomplish financial objectives and strategic goals by forecasting requirements; analyzing variances; initiating corrective actions and building and maintaining strategic relationships with key suppliers.
  • Analyze and report on the daily, monthly and annual key performance indicators and industry trends of the department.
  • Review reports (e.​g.​ inventory, sales and daily reports) to determine the operational activities of the company and ensure optimum performance.​
  • Monitor key customer service areasand demonstrate an innovative and entrepreneurial approach by responding to the unique characteristics of the market

JobRequirements/Qualifications:

  • 5+ Years of Management or progressive experience in the Retail Industry.  
  • Exceptional oral and written communication skills to communicate effectively with all levels within the organization and with external stakeholders.
  • Exceptional forecasting ability with strong analytical and interpretive skills.
  • Strong computer skills in a Windows environment.
  • Excellent time and project management skills.
  • Able to identify key issues; creatively and strategically overcome internal challenges.
  • Sound analytical thinking, planning, prioritization, and execution skills.

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this challenge, please fax or email your resume with cover letter to:

Email: jobs@skilouise.com

Fax: 403-522-1342

<< back | apply online >>

 

Electrical Supervisor - posted June 5th 2017

Position:                                Electrical Supervisor

Employment Status:           Full Time Year Round– Staff accommodation is provided

Start Date:                           ASAP

Reports to:                           Operations Manager

Rate of Pay:                          Based on experience                         

 

Job Description:

The Electrical supervisor will plan, lay-out, assemble, install, test, troubleshoot and repair electrical wiring, fixtures, control devices and related equipment to ensure the day to day operation at the Lake Louise Ski Resort runs smoothly and efficiently. The supervisor will also be responsible for hiring, training and providing ongoing motivation and direction to department employees to ensure morale and productivity levels are maintained.

Job Responsibilities:

  • Follow OH&S responsibility and requirements of the electrical department
  • Strong Low Voltage Control system trouble shooting skills with PLC experience
  • Manage and expand the existing preventative maintenance system
  • Active involvement in the routine and non-routine maintenance as well as upgrades to all ski lifts, lodges and buildings, this involves a considerable amount of outdoor, on-mountain tasks
  • Accurate record keeping of routine and non-routine inspections, maintenance, and projects
  • Assign and follow work orders and projects
  • Work closely with all other maintenance departments as well as provide support for all other operational departments
  • Conduct employee performance reviews and evaluations – ensure to address poor performance related issues, if required
  • Communication link to management for department employees
  • Coordinate electrical projects and hire contractors as required

 

Job Requirements/Qualifications:

  • Valid Driver’s license  (with abstract provided)
  • Must have the ability to work outside in all weather conditions.
  • Adhere to OH&S responsibility and requirements of the electrical department
  • Must possess accurate verbal and written communication skills.
  • Good physical condition as this position requires some heavy lifting, standing for long periods
  • Safety oriented
  • Able to work supervised & unsupervised
  • Able to prioritize tasks for efficiency
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • Ski lift experience an asset   
  • A police background check, from your home country or province, will be required upon commencement of employment
  • Licensed Electrician with strong trade skills
  • Minimum 2-3 years previous supervisory experience
  • A friendly and professional manner
  • Strong knowledge of workplace safety requirements and procedures
  • First aid certificate an asset

 

Work Schedule:

7:00am - 5:30pm

4On/3Off

<< back | apply online >>

 

Communications Manager - posted May 19th 2017

Position:                                Communications Manager

Employment Status:          Full-Time Year-round – Staff accommodation is available

Start Date:                            TBD

 

Job Description:

Reporting to the Director, the role of Communications Manager will be to help with the execution of the annual Marketing Communications Plan. This includes, but is not limited to, generating all written promo content, tracking campaign ROI, supervising FAM logistics for media, and the planning and execution of Social Media strategies and tactics.  Proactive solicitation of tourism related stories, research, and related follow through will be a key component.

 

Job Responsibilities:

  • Assisting in the development of the Marketing & Sales Plan
  • Gather and syndicate content, imagery and video promoting Lake Louise
  • Script  and co-host on-line weekly video show and manage video production partner
  • Develop annual Social Media strategy and execute as per overall Marketing plan
  • Monitor and engage with Facebook, Twitter and Instagram to best promote the Lake Louise experience
  • Research and draft articles for editorial opportunities with all relevant media outlets, newsletters, online publications, etc
  • Coordinate logistics of media familiarization trips to Lake Louise
  • Research and draft media releases as required
  • Update media content on skilouise.com and syndicate to all partner sites
  • Create and distribute media kits as required
  • Create and manage media relations database
  • Trafficking of all Marketing activities to ensure timely, accurate delivery both print and on-line
  • Production of campaign tracking reports
  • Other duties as required

Qualifications:

  • High level of proficiency with Microsoft Office, major social media platforms and GoPro
  • Exceptional creative writing and communication skills
  • Obsessive attention to detail
  • Creativity, enthusiasm, and  a passion for the mountains
  • Very strong t expert ski or snowboard skills
  • Self-motivated; ability to work under pressure and meet deadlines
  • Strong organizational and time management skills
  • Ability to work both independently and as a team player
  • Minimum of 3-5 years work experience in related field
  • Basic graphic design skills would be an asset

 

Work Schedule: Winter: 5 days on/2 days off, Summer: 4 days on/3 days off (schedule is business level dependent)

 

Dress Code: Business casual

 

To Apply:

To apply for this position please apply online with your resume and cover letter addressing the job requirements and your suitability for the position.

Only qualified candidates will be contacted. This position will remain open until filled

<< back | apply online >>

 

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