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Year-Round Opportunities

More Information Parking Lot Supervisor
More Information Snow School and Resort Administrative Supervisor
More Information Content Supervisor
More Information Food & Beverage Office Administrator
More Information Utilities Operator
More Information Duty Manager - The Great Divide Lodge
More Information Carpenter
More Information Accounts Payable/Accounts Receivable Clerk
More Information Daycare Manager


Don’t forget to also check our winter recruitment and our summer recruitment opportunities.

 

Parking Lot Supervisor - posted September 14th 2018

Position:                                 Parking LotSupervisor

Employment Status:             Full Time Seasonal – Staff accommodation is provided

Employment Period:             Early November – Early May

Reports to:                             Operations Manager

Rate of Pay:                           $TBD

Job Description:

Reporting to the Operations Manager, the Parking Lot Supervisor will be responsible for over-seeing the day to day operations of the Parking Lot, including traffic control, pass checking, visitor reporting, and attentive monitoring of all parking lot activity.

Job Responsibilities:

  • Lead, direct & motivate all employees while working in a “hands-on” environment
  • Ensure a positive employee experience through training, motivation & ongoing development of all employees
  • Training of new employees in departmental procedures and expectation as well as safety
  • Complete scheduling of staff to ensure adequate coverage and monitor staff performance
  • Meet or exceed labor targets through proper control methods dependent on levels of business
  • Cash control, including parking ticket transactions and balancing cash outs/floats at days end.
  • Direct traffic and assist in finding parking spots/ assist in reserved parking area, RV parking area
  • Attending to skier drop-off area; greeting and assisting/directing guests
  • Operate a guest shuttle on busy days to bring guests from the far end of parking lots
  • Parking lot and lodge decks to be monitored; cleaned and swept clear of snow/garbage as needed throughout the day
  • Stations to be checked and stocked for maps, ticket zip ties, tissues, garbage
  • Parking lot attendant keeps an eye out for lights left on, keys locked in car, vehicle maintenance problems, assists guests in getting help
  • At end of day assist in vacating parking lots, checking lots for garbage, remove and put away necessary signage
  • Ensuring all Parking Lot attendants are working in a safe, efficient and friendly manner, enabling guests fast access to resort facilities.
  • Ensure a positive guest experience including interaction & satisfaction
  • Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole

Job Requirements/Qualifications:

  • Minimum 2-5 years’ experience in a supervisory position of a team of 5 or more
  • Able to work in adverse weather conditions
  • Excellent positive attitude
  • Strong interpersonal skills
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Follow all LLSR policies and procedures
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Valid Class 5 Alberta Driver’s license (or international equivalent) with clean driving record (abstract/traffic history report must be provided before commencement of employment)

Work Schedule:

5 days on/2 days off

Dress Code:

Outdoor uniform (jacket and pants) which is requires $200 damage deposit, you are to provide all other necessary items in accordance with appearance policy.

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Snow School and Resort Administrative Supervisor - posted September 7th 2018

The Lake Louise Ski Area Ltd

Email: jobs@skilouise.com

Phone: (403) 522-1321

Fax: (403) 522-1342

 

Position:                             Snow School and Resort Administrative Supervisor (NOC 1211)

Employment Status:           Full Time Year Round

Start Date:                          Oct 29 2018

Job Location:                     The Lake Louise Ski Resort,

             1 Whitehorn Rd,

             Lake Louise, T0L1E0

               

Job Description:

The Snow School and Resort Administrative Supervisor will be responsible for planning and overseeing all administrative support, whilst providing ongoing leadership and training to the Snow School administrative team. The successful candidate’s proven impeccable service will allow them to train the office team in analyzing and interpreting the needs of guests and offering an appropriate option or solution.   

Job Responsibilities and requirements:

  • Mentor and train staff in respect to administrative processes, exceptional service standards, sales and professional appearance policies.
  • Ongoing Snow School product sales training for administrative staff (including cash/debit/credit transactions and cash out procedures)
  • Answer and manage inbound telephone and email inquiries.
  • Identify opportunities that can improve efficiency of business practices  & provide price comparisons and product analysis related to business competition
  • Coordination of Snow School administrative staff schedules and daily monitoring and modification of ski & snowboard instructor schedules 
  • The direct hiring, on-boarding, training and performance evaluation of Snow School administrative staff
  • Procurement of general office supplies and equipment.
  • Delegation of administrative work projects and assignments.
  • Provide administration training and support to multiple Snow School supervisors during the winter season for core seasonal programs servicing over 500 key customers
  • Liaise with IT, Snow School, Food and Beverage, Interpretative Guides, Day Care, Accounting and Guest Servicesto ensure overlapping programs run efficiently
  • Complete payroll for administrative employees and assist with payroll for approximately 150 ski & snowboard instructors including sales commissions
  • Adhering to strict wage and revenue targets and budgeted KPI’s
  • Provide required reporting on a daily, weekly, monthly and yearly basis to relevant department managers.
  • Update sales products. Identify technical point of sale challenges in existing point of sales software applications within the following departments – IT, Snow School, Food and Beverage, Interpretative Guides, Day Care, Accounting and Guest Services.  Help assist in identifying modifications needed to resolve issues.
  • Enforcement and management of policies and procedures related to company’s progressive discipline policy and ongoing training associated with such procedures and policies.
  • Management of direct employee grievances or complaint resolution related to company’s policies and procedures.
  • Provide technical support and training to multiple departments including planning updates and software installations

Requirements:

  • Strong customer service experience
  • Able to respond quickly in a dynamic and changing environment
  • Able to effectively communicate both verbally and in writing
  • Service oriented, assertive, flexible, outgoing and enthusiastic
  • High level of computer literacy with proficiency in Microsoft Office, Word,  Excel, Outlook
  • Have complete understanding of the program Maître D back office
  • Have outstanding knowledge and practical experience with REZ Express, Ticket Express, Ticketing, Season Pass  and Avanti software applications
  • Demonstrate strong Administrative leadership skills and exceptional organizational competence
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Fluent English verbal and written skills
  • Minimum 3 + years reservation experience
  • Minimum 3 + years administrative experience
  • Minimum 3 + years supervisor experience
  • Independent problem solving aptitude

Compensation and Benefits:

  • $26.40/hr
  • Eligible for LLSR benefits Plan
  • Multi Resort Ski Pass
  • Food and Beverage Discounts
  • Friend and Family discounts

Date posted:  September 7, 2018

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Content Supervisor - posted September 6th 2018

Position:                                Content Supervisor

Employment Status:           Full Time Year round – Staff accommodation is available

Start Date:                            TBD

Job Description:

Reporting to the Director, the role of Content Supervisorwill be to help with the execution of the annual Marketing Communications Plan. This includes, but is not limited to, creating and curating ongoing video content for social media and web, and the planning and execution of Social Media strategies and tactics.  Proactive solicitation of tourism related stories, research, and related follow through will be a key component

Job Responsibilities:

  • Assisting in the development of the Marketing & Sales Plan
  • Create and curate content, imagery and video promoting Lake Louise
  • Script  and co-host on-line weekly video show and manage video production partner
  • Develop annual Social Media strategy and execute as per overall Marketing plan
  • Prepare well-structured social media drafts
  • Create marketing copy to advertise over digital media platforms
  • Edit and proofread written and video content  before publication
  •  Promote content on social networks and monitor engagement
  •  Identify customers’ needs and recommend new topics for social networks
  •  Coordinate with marketing and design teams to best promote through digital media
  • Other duties as required

Qualifications:

  • High level of proficiency with major social media platforms
  • Hootsuite and Hootsuite Analytics, Facebook for Business
  • GoPro, Final Cut (or similar) editing software, Ricoh Camera Editing an asset
  • Exceptional creative writing and communication skills
  • Obsessive attention to detail
  • Creativity, enthusiasm, and  a passion for the mountains
  • Very strong to expert ski or snowboard skills
  • Self-motivated; ability to work under pressure and meet deadlines
  • Strong organizational and time management skills
  • Ability to work both independently and as a team player
  • Minimum of 3-5 years work experience in related field
  • Basic graphic design skills would be an asset

 

Work Schedule: Winter: 5 days on/2 days off, Summer: 4 days on/3 days off (schedule is business level dependent)

Dress Code: Business casual.

To Apply:

If you are interested in this exciting opportunity, please submit a cover letter and current resume outlining previous work experience and qualifications to:

Human Resources - Lake Louise Ski Resort

Box 5, #1 Whitehorn Road, Lake Louise, AB, T0L 1E0

Email: jobs@skilouise.com   

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Food & Beverage Office Administrator - posted August 30th 2018

Position:                                Food & Beverage Office Administrator

Employment Status:             Full-Time Seasonal - Possibility of year-round

Staff accommodation:          Available

Employment Period:             October 2018 – May 2019  - Possibility of year-round contract

Reports To:                           Food & Beverage Manager, Food & Beverage Director              

Job Description:


The role of the Food & Beverage Office Administrator is an integral part of the overall success of the Food & Beverage Department here at The Lake Louise Ski Area. The successful candidate will be assisting in the operation of a high volume establishment catering to an international clientele of avid recreationalists.

Job Descriptions:

  • Programming, maintenance & upkeep of POS system as required
  • Payroll input, tracking & reporting as directed
  • Invoice coding & verification of AP procedures
  • Assist with physical inventories as required
  • Inventory data entry & reconciliation
  • Inventory control reporting
  • Monthly updates to vendor pricing
  • Ability to generate reports or complete tasks as assigned in a timely manner
  • Maintain records of stock, repairs, sales & wastage
  • Respond to email & telephone calls in a timely & professional manner
  • Assist departmental management with meeting or exceeding all labour, inventory & cost control targets
  • Regularly communicate with other outlet supervisors to ensure the overall success of the department
  • Assist with scheduling duties
  • Train staff in job duties, OHSC requirements & relevant safety procedures
  • Assist the outlets with operational requirements during extremely high revenue periods

Job Requirements/Qualifications:

  • Familiarity & knowledge of the Ski Hill operations is an assetbut not required
  • Must be able to work in a fast paced environment that is fluid with change
  • Knowledge of MS Office is required for this role (Word, Excel & Publisher)
  • Knowledge of Maitre’d POS Programming is preferred but not required
  • Knowledge of Scannabar POS programming is preferred but not required
  • Knowledge & adherence of ALGC legislation (Proserve certification required within 30 days of commencing employment)
  • Follow all LLSA policies & procedures
  • Strong leadership & problem solving skills
  • Self motivated, can work well in a team as well as independently
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • Renumeration: $15.60 per hour

Work Schedule:

Night and Day Shifts – Business level dependent

Dress Code:

Business Casual – To be discussed at time of Interview

 

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Utilities Operator - posted August 25th 2018

Position:                                            Utilities Operator 

Employment Status:                         Full Time Year Round – Staff accommodation is provided

Start Date:                                         October 2018 

Reports to:                                        Utilities Supervisor

Rate of Pay:                                       Based on experience

 

Job Description:

The main role of this position is to operate heavy equipment and machinery in a safe and appropriate manner, while providing our guests with fast access to resort facilities.

Job Responsibilities: 

  • Operations of machinery such as loaders, skid steers and snow plows
  • Plowing, sanding, culvert, maintenance and grading  
  • General road maintenance  
  • Set-up and take down parking lot signs, ropes, etc. 
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service 
  • Accurate completion of work orders 
  • Operate gasoline and diesel powered units  Clean, lubricate and perform other minor maintenance work  Maneuver trucks/heavy equipment into loading or unloading positions; check that vehicle position is correct and any special loading equipment is properly positioned. 
  • Check vehicles before driving them to ensure that mechanical, safety, and emergency equipment is in good working order.
  • Communicate any unsafe conditions or accidents/injuries in a timely manner to the supervisor in order to facilitate prompt correction or reporting 
  • Report vehicle defects, accidents, traffic violations, or damage to the vehicles. 
  • Other duties as assigned

Job Requirements/Qualifications: 

  • Valid Driver’s license Class 5  (with abstract provided).
  • Adhere to OH&S responsibility and requirements  
  • Must possess accurate verbal and written communication skills.  
  • Safety oriented  
  • Able to work supervised & unsupervised  
  • Able to prioritize tasks for efficiency  
  • Knowledge and experience in the operation of front end loaders, dozers, graders, compactors and other pieces of heavy equipment an asset 
  • Experience with loader, backhoe single or tandem axel truck 
  • Previous experience with tools including chain and brush saws, hand tools, shovels 
  • Strong knowledge of workplace safety requirements and procedures 
  • First aid certificate an asset 
  • A three month probationary period applies  
  • A police background check, from your home country or province, will be required upon commencement of employment

Work Schedule:

Shift Work – Weather dependent

4On/3Off

Dress Code:

Outdoor uniform (jacket and pants) which is provided for a rental fee, you are to provide all other necessary items in accordance with appearance policy.

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Duty Manager - The Great Divide Lodge - posted August 24th 2018

Position:                                Duty Manager- The Great Divide Lodge

Employment Status:             Full Time Year Round 

Staff accommodation:          Provided

Start Date:                              ASAP

Reports to:                            Lodge Manager

 

Job Description:

Reporting to the Lodge Manager, this position is responsible for overseeing the day to day operations of the Great Divide Lodge in both winter and summer seasons. The duty manager is responsible for supervising staff on a daily basis, ensuring that customers are offered high quality service with professionalism and enthusiasm, providing a positive work environment for staff and ensuring that all comments and complaints are handled in a professional and timely manner.

 

Job Location:

The position is based at the Great Divide Lodge, located at the summit of the famous Kicking Horse Pass in Yoho National Park. The accommodation overlooks the Canadian Rockies and Wapta Lake. More information regarding the Lodge can be found on our website - http://thegreatdividelodge.com/. The lodge functions as a guest hotel year-round, but is focused on long-term, large groups over the winter months.

Job Responsibilities:

  • Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
  • Ensure positive guest experience through interaction & satisfaction
  • Ensure a positive employee experience through training, motivation & ongoing development of all employees
  • Communicate regularly with the Lodge Manager to ensure the overall success of the establishment
  • Ability to effectively manage employees, including organizing, prioritizing, and scheduling work assignments
  • Assist Housing/Lodge Manager in enforcing the LLSR Tenancy Agreement for staff living on property
  • Assist with payroll tracking and input as required
  • Be readily available at all times to deal with problems or complaints.
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required

Job Requirements/Qualifications:

  • Ability to lead, direct & motivate
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Highly organized & detail oriented
  • Have a working knowledge of B.C. Liquor Control Board regulations concerning the service of alcohol
  • Strong working knowledge of hospitality industry principles, methods, practices, and techniques
  • 3-4 years experience in the hotel industry or Diploma/Degree in Hospitality or Hotel Management
  • Experience using Room Master and Maitre’D software an asset
  • Computer literacy, proficient in MS Word, Excel, PowerPoint and Outlook.
  • Serving it Right Certification an asset – must be obtain within 30 days of commencing employment
  • Follow all LLSR policies and procedures
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment

Work Schedule:

Overnight and shift work

5 days on/2 days off

Dress Code:

Business Casual Attire

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Carpenter - posted August 11th 2018

Position:                             Carpenter

Employment Status:           Full Time Year Round– Staff accommodation is provided

Reports to:                          Building Maintenance Supervisor

Rate of Pay:                        Based on experience                         

Job Description:

TheCarpenter is requiredto work mainly unsupervised on established resort projects and assist with the maintenance and repairs to the internal and external structure of the staff residence buildings and resort lodges. The successful candidate must possess mathematical skills and analytical skills necessary to do material estimates. 

Job Responsibilities:

  • Contribute to the renovation and refurbishment of different locations
  • To assist in preventative maintenance and all recording systems
  • To observe and report any potential safety hazards
  • To maintain work area in safe, clean and orderly fashion
  • To follow safety procedures and standards
  • Responsible in helping to maintain record keeping and reporting of equipment status including but not limited to work performed
  • Perform other related duties, including minor duties of other trades where certification is not required and the work does not exceed own limitations

Job Requirements/Qualifications:

  • Previous related Carpentry experience is essential (minimum 3rd yr apprentice)
  • Valid Driver’s license  (with abstract provided)
  • Must have the ability to work outside in all weather conditions.
  • Adhere to OH&S responsibility and requirements of the electrical department
  • Must possess accurate verbal and written communication skills.
  • Good physical condition as this position requires heavy lifting
  • Safety oriented
  • Able to work supervised & unsupervised
  • Able to prioritize tasks for efficiency
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • A friendly and professional manner
  • Strong knowledge of workplace safety requirements and procedures
  • First aid certificate an asset

Work Schedule:

7:00am - 5:30pm

4On/3Off

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Accounts Payable/Accounts Receivable Clerk - posted July 29th 2018

Position:                                Accounts Payable/Accounts Receivable Clerk

Employment Status:             Full Time Year Round – Staff accommodation is                                                          available

Start Date:                            September

Reports To:                           Revenue and Financial Advisor 

Rate of Pay:                          $ TBD/ hour

Job Description:

The AP/AR Clerk is responsible for providing ongoing support to Accounting/Payroll Departments and Department Managers.The AP/AR Clerk will be responsible for all aspects of the accounts payable and accounts receivable including monitoring all vendors and invoice incomings and outgoings. The AP/AR will assist in ensuring that all processes of the accounting functions are executed appropriately and in a timely manner.

Job Duties:

Accounts Payable

  • Review and verify invoices and payment requests
  • Sort, code and match invoices
  • Obtain approval of invoices
  • Enter invoices into system
  • Process expense reports
  • Post transactions to journals, ledgers and other records
  • Reconcile AP transations
  • Prepare analysis of accounts
  • Monitor accounts to ensure payments are up to date
  • Research and resolve invoice discrepancies and issues
  • Correspond with vendors and respond to inquiries
  • Track AFE’s from submission to numbering
  • Set up tracking system to ensure all costs are posted AFE’s
  • Create tracking system for monthly utilities

Accounts Receivable

  • Maintain up to date billing system
  • Generate and send out invoices
  • Follow up, collect and allocate payments
  • Billing, collection and reporting activities as per specified deadlines
  • Perform account reconciliations
  • Monitor customer accounts
  • Review aging to ensure compliance
  • Maintain customer files and records
  • Prepare bank deposits
  • Investigate and resolve customer queries
  • Assist with month end closing

Job Requirements/Qualifications:

  • Exceptional verbal communication and presentation skills.
  • Punctuality and reliability is essential
  • Regularly communicate with your peers & supervisors to ensure the overall success of the department
  • Can work well in a team as well as independently
  • Ability to deal with a broad range of people & departments
  • Complete other tasks as assigned
  • Must possess strong Microsoft Office skills: Excel, Outlook, Word
  • Knowledge of Sage 300
  • Strong ability to motivate and support employees while maintaining a positive work environment.
  • Strong ability to prioritize, multitask, analyze and problem solve payroll issues with strong attention to detail and ability to work in a very fast paced environment.
  • Excellent conflict resolution skills
  • Professional communication, oral/written and interpersonal skills
  • Knowledge of Accounts Payable
  • Knowledge of Accounts Receivable
  • Knowledge of GAAP
  • Attention to detail
  • Proven accuracy and professionalism in job
  • A police background check from your home country or province will be required upon commencement of employment

Work Schedule:

5 Days On /2 Days Off

Dress Code:

Business Casual– To be discussed at time of Interview

<< back | apply online >>

 

Daycare Manager - posted July 17th 2018

Position:                             Daycare Manager

Employment Status:         Full Time - Year Round

Start Date:                          To be confirmed

Reports to:                         Director of Guest Experience

The Lake Louise Ski Resort is currently seeking a strong leader with a demonstrated record of maintaining a positive, nurturing child care environment for the Lake Louise Ski Resort Daycare. Our Daycare operates year-round and is a licensed and accredited drop in centre providing child care services to guests from all over the world.

Job Responsibilities:

  • Plan and implement overall daily operationsactivities to meet the physical, emotional, intellectual and social needs of the children attending the daycare
  • Maintain provincial standards and regulations and keep up to date with current child care philosophy.
  • Provide a welcoming, clean, safe and healthy environment for children and their parents or caregivers.
  • Develop and maintain good customer relations by being readily available, receptive and responsive to team members, children and their caregivers.
  • Oversee the administration of all centre operations
  • Responsible for recruitment of qualified and suitable staff to ensure a high level of service
  • Accomplish positive staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching employees; enforcing policies and developing and coordinating procedures.
  • Conduct staff meetings to discuss daycare initiatives, resolve issues and support professional development.
  • Accomplish financial objectives and strategic goals by forecasting requirements; analyzing variances and initiating corrective actions.               
  • Other duties may be assigned as required.

Job Requirements/Qualifications:

  • Bachelor's degree or College Diploma in Early Childhood Education Diploma (ECE).
  • Current Canadian CPR / First Aid Certificates
  • All International applicants must have proof of Canada-approved medical examination and valid work visa in order to be considered for this position
  • A Vulnerable Sector Police Background Check from your home country or province will be required upon commencement of employment.
  • Proven ability to successfully work with children and their parents in a sensitive, effective and professional manner.
  • Strong working knowledge of child development theories and practices.
  • Strong working knowledge of relevant legislation, policies and procedures to ensure that children are supervised and safe at all times.
  • Computer literacy, including effective working skills of MS Word, Excel and e-mail required.
  • Good organizational, time management and prioritization skills.
  • Physically able to perform all assigned tasks.

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please email your resume with cover letter to:

Email: jobs@skilouise.com

Phone: 403-522-1321

<< back | apply online >>

 
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