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Year-Round Opportunities

More Information Group Sales Coordinator - Summer Start
More Information Assistant Mountain Manager
More Information Automotive Service Tech 4th Yr Apprentice/Journeym
More Information F&B Assistant Manager
More Information Jr Sous Chef
More Information Restaurant Manager - Whitehorn Bistro
More Information 2nd, 3rd or 4th Year Millwright
More Information Snow School and Resort Administrative Supervisor
More Information Sous Chef


Don’t forget to also check our winter recruitment and our summer recruitment opportunities.

 

Group Sales Coordinator - Summer Start - posted May 19th 2019

Position:                              Group Sales Coordinator

Employment Status:           Full Time – Staff accommodation is available

Start Date:                           June 3rd, 2019

Reports to:                           Assistant Manager

Job Description:

Working as part of the team, the Group Sales Coordinator helps promote, organize and facilitate group accounts as well as host familiarization visits with partners, tour operators, large businesses and local organizations.

Job Responsibilities:

  • Prepare quotes and contract agreements for group inquiries including tour operators, corporate groups, school groups and individual events
  • Co-ordinate onsite functions during regular operation hours and evening events
  • Conduct site inspections, familiarization tours and provide information on other local services that may be helpful to the client
  • Prepare all group details and coordinate with all departments
  • Print tickets, greet groups upon arrival and assist with overall operations for function success
  • Prepare end of day, weekly and annual revenue reports
  • Liaison with Calgary office for groups and other sales events

Job Requirements/Qualifications:

  • Able to effectively communicate both verbally and in writing
  • Must be organized, responsible and flexible to work in a fast-paced environment
  • Must be friendly, outgoing and enjoy meeting new people
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Able to respond quickly in a dynamic and changing environment
  • Service oriented, assertive, flexible, outgoing and enthusiastic
  • Posses cultural awareness and sensitivity
  • Ability to analyze and interpret the needs of clients and offer appropriate solutions        
  • Excellent computer skills with proficiency in Microsoft Office.
  • Knowledge of Lake Louise Ski Resort, Banff National Park and worldwide ski and tourism industries
  • Able to work outside in all weather conditions
  • The following will be considered an asset, although individuals without the following qualifications are encouraged to apply:
    • Experience working with groups, senior organizations, and youth groups etc.
    • Experience working in event management, conference services or food & beverage
    • Fluency or working knowledge of other languages
    • Current drivers license (Canadian or International)
    • Previous sales experience or supervisory experience in a customer service oriented position
    •  

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Assistant Mountain Manager - posted May 15th 2019

Position:                               Assistant Mountain Manager 

Employment Status:           Full Time Year-round

Start Date:                            ASAP

Reports to:                           Mountain Manager

APPLICATIONS CLOSE:     JUNE 15, 2019

Job Description:

Thesuccessful candidate will be responsible for assisting the Mountain Manager with the day-to-day operation of the Snow Safety, Accident Investigations, Grooming, Snowmaking, Trail Crew and Terrain Park teams, and play a significant role in charting the future direction of these teams. An integral part of this role is the ability to develop rapport and maintain strong working relationships with colleagues, supervisors and managers.

Job responsibilities:  

  • Collaborate with the Mountain Manager, Snow Safety, Grooming, Snowmaking, Trail Crew and Terrain Park teams on a daily basis to ensure effective management, and the overall success of the department
  • Direct coordination of snow surface departments including snowmaking, grooming and trail crew in the winter and summer trail crew and utilities department in the summer. This includes the management of wage and materials budgets as well as the optimization of department performance based on the use of objective program analysis.
  • Accomplish positive staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching employees; enforcing policies, developing and coordinating procedures, and productivity standards.
  • Assist with the department’s financial objectives and strategic goals by forecasting requirements; analyzing variances; initiating corrective actions. This specifically includes the analysis of Grooming KPIs and snowmaking analytics.
  • Ensure the highest level of service and safety is achievedfor our staff and guests through analyzing and resolving problems; identifying trends and recommending process improvements
  • Assist in the procurement of operating supplies and equipment
  • Support and coordinate departmental programs such as meetings, training, external partners and events
  • Direct project management of outdoor construction including but not limited to, snowmaking pipeline expansion and replacements, terrain modifications, general landscaping and aesthetic improvements to the resort. A construction background with direct knowledge of equipment operating is an asset.
  • Sustain and develop knowledge and understanding of best practices, industry standards and existing legislationand standards set out by governing/regulatory agencies including WCB, OH&S and Employment Standards. Also including, Canadian Avalanche Association, CWSAA, AEDARSA, Explosives Regulatory Division and Alberta College of Paramedics
  • Coordination of terrain requests between clubs, events, special programs and public needs.

JobRequirements/Qualifications:

  • A keen outdoor enthusiast with strong skiing abilities
  • Highly organized with strong communication skills
  • Ability to respond quickly in a dynamic and changing environment
  • Must possess Microsoft office suite skills: outlook, Word, Excel
  • Strong ability to motivate and support employees while maintaining a positive work environment
  • Excellent conflict resolution skills
  • Willingness to complete other tasks as assigned
  • Heavy Equipment operating experience is an asset,
  • Construction project management skills and experience and asset
  • Experience with ski resort operation is essential

 

The Lake Louise Ski Area offers industry competitive compensation and benefits in a great working environment. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please fax or email your resume with cover letter to:

Email: jobs@skilouise.com

Phone: 403 522 1321

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Automotive Service Tech 4th Yr Apprentice/Journeym - posted May 3rd 2019

Position: Automotive Service Technician (4th Yr Apprentice/Journeyman)

Employment Status: Full Time Year-round

Start Date: ASAP

Reports to: Vehicle Maintenance Supervisor

Rate of Pay: Based on experience                         

 

Job Description:

The successful candidate will be responsible for diagnosing vehicle problems and completing maintenance and repairs on all company on road vehicles.

Job Responsibilities:

  • Regular & unscheduled inspections and maintenance vehicles fleet. 
  • Must be knowledgeable and show a proficient ability to troubleshoot and work with and repair all systems in on road vehicles.
  • Participate in maintaining a high standard of safety
  • Assist in all vehicle and equipment maintenance projects and work with contractors as required
  • Operate all fleet vehicles in order to evaluate the results of previously performed maintenance
  • Complete work orders and projects as assigned
  • Accurate record keeping of regular inspections, maintenance, and projects
  • Work closely with Mountain Operations, Mechanical Services, Parts / Purchasing, and in cooperation with all other resort departments

Job Requirements/Qualifications:

  • Must have the ability to work outside in all weather conditions.
  • Must possess accurate verbal and written communication skills.
  • Must be able to lift 50 lbs
  • Safety oriented
  • Able to work supervised & unsupervised
  • Able to prioritize tasks for efficiency
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • Previous work experience an asset
  • Strong knowledge of light trucks an asset
  • Strong knowledge of workplace safety requirements and procedures
  • Canadian Valid Driver’s license (class 5)

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F&B Assistant Manager - posted April 24th 2019

Position:                                Food & Beverage Assistant Manager

Employment Status:           Full-Time Seasonal – Staff accommodation is available

Employment Period:          ASAP

Reports To:                           Food & Beverage Manager, Food & Beverage Director               

Rate of Pay:                          Based on Experience

Job Description:


The role of the Food & Beverage Assistant Manager is to oversee the operations of the Temple Lodge and Whitehorn Bistro. They will be responsible for guiding staff and supervisors in providing a positive guest experience by using a supportive management style.

Job Responsibilities:

  • Conduct regular and ongoing on the job training with supervisors and staff.
  • Ensure Lodges and Outlets are being maintained to a high level of cleanliness including snow and rubbish removal.
  • Effectively problem solve both guest and staff issues and concerns.
  • Complete various reports and work orders to ensure the lodges are fully stocked with relevant products and materials.
  • Drive revenue to meet target budgets, as well as ensuring accurate inventories and controlling labor expenses.
  • Complete billing and payroll reporting by weekly/fortnightly/monthly deadlines.
  • Create and maintain a positive work environment by motivating and leading all supervisors and staff in a professional and supportive manner.
  • Regular communication between departments to ensure the overall success of each outlet, and the resort as a whole.
  • Ensuring all ALGC legislation is being abided by by all supervisors and staff
  • Ensure the correct procedures for all cash-outs and accounting items are being followed at all times.
  • Staff scheduling on a week to week basis, taking in to account any events that require extra staff

Job Requirements/Qualifications:

  • Previous management experience is highly desirable (3 + years’ experience)
  • Familiarity & knowledge of the Ski Hill operations is an assetbut not required
  • Must be able to work in a fast paced environment that is fluid with change
  • Knowledge of MS Office is required for this role (Word, Excel & Publisher)
  • Knowledge of Maitre’d POS Programming is preferred but not required
  • Knowledge of Scannabar POS programming is preferred but not required
  • Knowledge & adherence of ALGC legislation (Proserve certification required within 30 days of commencing employment)
  • Follow all LLSA policies & procedures
  • Strong leadership & problem solving skills
  • Self motivated, can work well with the team as well as independently
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • Ability to ski/snowboard

Work Schedule:

Night and Day Shifts – Business level dependent

Dress Code:

Business Casual – To be discussed at time of Interview

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Jr Sous Chef - posted April 17th 2019

Position:                              Jr.sous Chef Whitehorn Bistro

Employment Status:           Full-Time Seasonal, year-round 

Employment Period:          ASAP 

Reports To:                         Chef de cuisine, Food & Beverage Director/Executive Chef

Rate of Pay:                         $1,600 Bi-weekly plus duty meals

 

Job Description:

The Jr.sous chef position reports directly to the Chef de Cuisine (Whitehorn bistro)

 

Daily responsibilities include but are not limited to:

Assisting with the smooth running of day to day operations of Whitehorn Bistro Kitchen. Ensuring set serves standard are being meet at all times. Ensure Kitchen are being run in a safe clean manner at all times. Ensure consistence and quality of a food product being served.

Assist with organizing, ordering, rostering and training of staff. Drive culinary innovation thru creative menu development. Assist with monthly inventory and food costing as required.

 

 

Job Responsibilities:

  • Working closely with the Chef de Cuisine in leading and managing the day-to-day operations of the kitchen team to ensure the highest level of service and guest satisfaction is achieved.
  • Supervise and train cooks and other kitchen staff in a high volume fine dining environment.
  • Maintain on-going training and development of kitchen employees through performance coaching as directed by the Chef de Cuisine.
  • Provide a ‘hands on’ approach when demonstrating new cooking techniques and equipment to staff
  • Assist with staffing and scheduling in accordance to productivity guidelines
  • Assist with enhancing food products through creative menu development, presentation and plating.
  • Ensure a high standard of consistency and quality products and services while adhering to financial targets
  • Product and supply ordering from respective suppliers when the Chef de cuisine is away.
  • Inspect grooming and attire of staff; rectify any deficiencies if required
  • Adhere to LLSR company policies and procedures
  • Other duties as assigned

 

Job Requirements/Qualifications:

  • Minimum of 3-4 years supervisory experience in the culinary field required
  • Red seal or equivalent professional designation required
  • HACCP and food safety certified
  • Extensive knowledge of food handling and sanitation standards
  • Demonstrated ability to teach, coach and manage a team of 10+ kitchen staff
  • Demonstrated experience in fine dining, après style cuisine required
  • Demonstrated culinary experience in international and domestic cuisine required
  • Demonstrated creativity in menu development and food costing
  • Possess strong coaching, communication & interpersonal skills
  • Ability to work well under pressure and for long hours in a fast paced environment
  • Ability to work cohesively as part of a team and ability to build teams
  • Highly organized & detail oriented
  • Must have strong leadership & problem solving skills
  • Complete other tasks as assigned
  • A Police Background Check from your home country or province will be required upon commencement of employment

 

Work Schedule:

5 Days On / 2 Days Off – Business level dependent

 

Dress Code:

Kitchen uniform (jacket and pants) which will be provided

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

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Restaurant Manager - Whitehorn Bistro - posted April 17th 2019

Position:                                Restaurant Manager – Whitehorn Bistro

Employment Status:           Seasonal Full-time – staff accommodation provided

Start Date:                            May 2019

Reports to:                           Food and Beverage Manager, Food and Beverage Director

Rate of Pay:                          Based on Experience

 

Job Description:

The main role of the Restaurant Manager is to oversee all front of house employees within the Whitehorn Bistro. The Restaurant Manager responsibilities included the training, supervising and motivation of employees. Ensuring the restaurant revenue, profitability and quality goals are met and exceeded, provide a quality guest experience that sets Whitehorn Bistro apart from our competitors

 

Job Responsibilities:

  • Lead, direct & motivate all employees while working in a “hands-on” environment
  • Training of new employees in departmental procedures and expectation as well as safety
  • Ensure beverage costings are complete and accurate, with detailed training manuals completed for seasonal openings.
  • Work with the Chef de Cuisine to ensure opening menu descriptions and pictures are complete for staff training.
  • Complete scheduling of staff to ensure adequate coverage and monitor staff performance
  • Meet or exceed labor, inventory & cost control targets through proper control methods.
  • Daily inventory and stock control reports
  • Completion of administrative duties as required
  • Ensure a positive guest experience including interaction & satisfaction
  • Ensure a positive employee experience through training, motivation & ongoing development of all employees
  • Ensure cleanliness & maintenance of outlet at all times
  • Regularly communicate with other departments to ensure the overall success of the department and the resort as a whole
  • Assist with payroll tracking
  • Complete other tasks as assigned
  • Shovel snow & ensure outlet staff are also shoveling snow as and when required
  • Completion of daily snow shoveling logs are completed 3 times daily (winter only)
  • Ensure quality of product & services offered at all times

 

Job Requirements/Qualifications:

  • Knowledge of Maitre’d POS Programming is preferred but not required
  • Knowledge of Scannabar POS programming is preferred but not required
  • Strong knowledge of service standards and table maintenance.
  • Strong knowledge of costing and cost of sale controls
  • Knowledge and adherence of ALGC and Food safe legislation.
  • Knowledge of Global payment systems.
  • Highly organized and detail oriented
  • Self motivated, can work well in a team as well as independently
  • Skiing/snowboarding ability and equipment
  • General knowledge and experience within all FOH operations in the service and hospitality industry
  • Excellent positive attitude
  • Excellent customer service skills
  • ProServe certification and working knowledge of AGLC legislation
  • Minimum 2-5 years supervisory experience in Food and Beverage is required

 

Work Schedule:

5 On/2 Off * various start times due to business levels and functions*

Dress Code:

Outlet dependent, following LLSA appearance standards and health and safety requirements.

 

 

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2nd, 3rd or 4th Year Millwright - posted April 14th 2019

Position:                                2nd, 3rd or 4th Year Millwright

Employment Status:           Full Time Year Round– Staff accommodation is provided

Start Date:                            ASAP

Reports to:                           Department Supervisor

Rate of Pay:                          Based on experience                     

Job Description:

The Millwright is responsible for installing or dismantling machinery and equipment according to LLSR company standards and procedures.This position requires the Millwright to troubleshoot, diagnose and repair malfunctioning equipment to ensure the day to day operations of LLSR run smoothly and efficiently.

Job Responsibilities:

  • Moving, assembling, disassembling, troubleshooting, and repairing machinery and equipment. 
  • Following all safety standards during all work assignments &  maintain work areas in a safe orderly fashion
  • Ensuring that all safety policies, quality standards, and standard operating procedures are followed.
  • Repair any problems associated with new equipment.
  • Fabricate new machine parts if original parts are missing or damaged.
  • Identify and correct any problems found in machines, equipment, or processes in order to facilitate production.
  • Performing preventative maintenance once the machines and equipment are put into operation.
  • Completion of all paperwork as required.
  • Ensure ongoing compliance with local, national, and international standards and legislation.

Job Requirements/Qualifications:

  • Canadian Valid Driver’s license or the ability to obtain a clean drivers history from home country for the last 3 years.
  • Vast experience of lift operations and maintenance
  • Must have the ability to work outside in all weather conditions.
  • Adhere to OH&S responsibility and requirements of the mechanical services department
  • Must possess accurate verbal and written communication skills.
  • Must be able to lift and carry objects up to 100 lbs
  • Intermediate to Advanced skiing/riding ability
  • Safety oriented
  • Able to work supervised & unsupervised
  • Able to prioritize tasks for efficiency
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • 2nd, 3rd or 4th Year Millwright with strong trade skill
  • Previous work experience an asset
  • Strong knowledge of workplace safety requirements and procedures
  • First aid certificate an asset

Work Schedule:

7:00am - 5:30pm

4 On/3 Off

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Snow School and Resort Administrative Supervisor - posted March 23rd 2019

The Lake Louise Ski Area Ltd

Phone: (403) 522-1321

Fax: (403) 522-1342

Position:Snow School and Resort Administrative Supervisor (NOC 1211)

Employment Status:Full Time Year Round

Start Date:Oct 29 2018

Job Location:The Lake Louise Ski Resort,

1 Whitehorn Rd,

Lake Louise, T0L1E0

Job Description:

The Snow School and Resort Administrative Supervisor will be responsible for planning and overseeing all administrative support, whilst providing ongoing leadership and training to the Snow School administrative team. The successful candidate’s proven impeccable service will allow them to train the office team in analyzing and interpreting the needs of guests and offering an appropriate option or solution.

Job Responsibilities and requirements:

  • Mentor and train staff in respect to administrative processes, exceptional service standards, sales and professional appearance policies.
  • Ongoing Snow School product sales training for administrative staff (including cash/debit/credit transactions and cash out procedures)
  • Answer and manage inbound telephone and email inquiries.
  • Identify opportunities that can improve efficiency of business practices & provide price comparisons and product analysis related to business competition
  • Coordination of Snow School administrative staff schedules and daily monitoring and modification of ski & snowboard instructor schedules
  • The direct hiring, on-boarding, training and performance evaluation of Snow School administrative staff
  • Procurement of general office supplies and equipment.
  • Delegation of administrative work projects and assignments.
  • Provide administration training and support to multiple Snow School supervisors during the winter season for core seasonal programs servicing over 500 key customers
  • Liaise with IT, Snow School, Food and Beverage, Interpretative Guides, Day Care, Accounting and Guest Services to ensure overlapping programs run efficiently
  • Complete payroll for administrative employees and assist with payroll for approximately 150 ski & snowboard instructors including sales commissions
  • Adhering to strict wage and revenue targets and budgeted KPI’s
  • Provide required reporting on a daily, weekly, monthly and yearly basis to relevant department managers.
  • Update sales products. Identify technical point of sale challenges in existing point of sales software applications within the following departments – IT, Snow School, Food and Beverage, Interpretative Guides, Day Care, Accounting and Guest Services. Help assist in identifying modifications needed to resolve issues.
  • Enforcement and management of policies and procedures related to company’s progressive discipline policy and ongoing training associated with such procedures and policies.
  • Management of direct employee grievances or complaint resolution related to company’s policies and procedures.
  • Provide technical support and training to multiple departments including planning updates and software installations

Requirements:

  • Strong customer service experience
  • Able to respond quickly in a dynamic and changing environment
  • Able to effectively communicate both verbally and in writing
  • Service oriented, assertive, flexible, outgoing and enthusiastic
  • High level of computer literacy with proficiency in Microsoft Office, Word, Excel, Outlook
  • Have complete understanding of the program Maître D back office
  • Have outstanding knowledge and practical experience with REZ Express, Ticket Express, Ticketing, Season Pass and Avanti software applications
  • Demonstrate strong Administrative leadership skills and exceptional organizational competence
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Fluent English verbal and written skills
  • Minimum 3 + years reservation experience
  • Minimum 3 + years administrative experience
  • Minimum 3 + years supervisor experience
  • Independent problem solving aptitude

Compensation and Benefits:

  • $26.40/hr
  • Eligible for LLSR benefits Plan
  • Multi Resort Ski Pass
  • Food and Beverage Discounts
  • Friend and Family discounts

Date posted: September 7, 2018

Job Type: Full-time

Job Types: Full-time, Permanent

Salary: $26.40 /hour

<< back | apply online >>

 

Sous Chef - posted March 23rd 2019

Position:                         Sous Chef

Employment Status:      Full Time Seasonal – Staff accommodation is available

Employment Period:      April 2019

Reports To:                    Executive Sous Chef, Food & Beverage Director/Executive Chef

Rate of Pay:                  Based on Exp.

Job Description:

To oversee multiple restaurant and outlet operations, including but not limited to fine dining, large scale buffets and cafeteria style catering throughout the resort. The Sous Chef will be required to supervise 20+ kitchen staff, provide a ‘hands on’ approach when training and assist with departmental development and growth through employee coaching, performance appraisals, and disciplinary action. The successful candidate will ensure the kitchen staff comply with health and safety regulations and adhere to sanitary and safe food handling guidelines at all times. 

Job Responsibilities:

  • Working closely with the Executive Chef in leading and managing the day-to-day operations of the kitchen team to ensure the highest level of service and guest satisfaction is achieved
  • Supervise and train specialist chef, cooks and other kitchen staff in a high volume multi-outlet environment
  • Maintain on-going training and development of kitchen employees, through performance reviews, coaching and corrective action as required
  • Provide a ‘hands on’ approach when demonstrating new cooking techniques and equipment to staff
  • Ensure proper staffing and scheduling in accordance to productivity guidelines
  • Maintain and enhance food products through creative menu development, presentation and promotion
  • Assist with the preparation of annual budgets and strategic plans and achieve the goals and targets therein
  • Ensure a high standard of consistency and quality products and services while adhering to financial targets
  • Product and supply ordering from respective suppliers for all food outlets
  • Inspect grooming and attire of staff; rectify any deficiencies if required
  • Adhere to LLSR company policies and procedures
  • Other duties as assigned

Job Requirements/Qualifications:

  • Minimum of 3-4 years supervisory experience in the culinary field required
  • Red seal or equivalent professional designation required
  • HACCP and food safety certified
  • Extensive knowledge of food handling and sanitation standards
  • Demonstrated ability to teach, coach and manage a team of 20+ kitchen staff
  • Demonstrated experience in fine dining, buffet and après style cuisine required
  • Demonstrated culinary experience in international and domestic cuisine required
  • Demonstrated creativity in menu development and concept required
  • Proven financial management skills
  • Possess strong coaching, communication & interpersonal skills
  • Ability to work well under pressure and for long hours in a fast paced environment
  • Ability to work cohesively as part of a team and ability to build teams
  • Highly organized & detail oriented
  • Must have strong leadership & problem solving skills
  • Complete other tasks as assigned
  • A Police Background Check from your home country or province will be required upon commencement of employment

Work Schedule:

5 Days On / 2 Days Off – Business level dependent

Dress Code:

Kitchen uniform (jacket and pants) which will be provided

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

 

<< back | apply online >>

 
Open for summer on Friday, May 17, 2019 Guided Hikes of Lake Louise