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Customer Testimonials

What do Skiers and Riders Have to Say About Lake Louise?

We are always looking for ways to enhance our services, safety, and overall customer experience. You can help by telling us what you think! Please fill out a customer feedback form on your next visit or send us an email to info@skilouise.com.


Current Trip Advisor Reviews


Comment Card Reviews

There was no question in any of our minds - Lake Louise

I and 3 other guys just spent 3 days skiing in the Banff area. We had decided that we would ski Sunshine then lake Louise the first 2 days to decide which we liked better for the last day. There was no question in any of our minds - Lake Louise. The moment we arrived we were greeted by one of the "yellow jackets" They were great. We participated in 4 of the tours, ranging from intermediate to advanced. I wish I could remember all the guides names. One of our members is an event planner. he is already putting together the information for an event at the Fairmont Springs. Part of our discussion was the skiing. Because of the attitude of the folks at Lake Louise he was confident that skiing there would be a must. This included the way we were treated by every employee we encountered ( Ticket Sales, Lift Operators, and the "Yellow Jackets" Keep up the great work! P.S The slopes were in great conditions as well. We could not have asked for better services.

Dave - Camden, NY
I just wanted to thank you for a excellent resort

I just wanted to thank you for a excellent resort. I have travelled from the UK to experience the wonder and beauty of the Canadian Rockies and I have not been disappointed. I also wanted to commend one of your staff members, a gentleman called Martyn. He is an asset to your company. he always took the time to talk to us during our week stay and always made us feel very welcome.

John - United Kingdom
The kids did lessons this morning and they loved it

The kids did lessons this morning and they loved it. One went back for another! The desk staff at the ski school were very accommodating thank you! The kids loved Louise as their instructor!

Glenda - Hanna
Excellent and friendly customer service

I would like to compliment the management and staff at the resort for their excellent and friendly customer service. I skied there yesterday for the first time and observed your staff to be cheerful, informative and helpful to everyone from the moment I got off the shuttle until I left at the end of the day. I had an absolutely wonderful experience.

Eric - Toronto
I had a wonderful morning skiing today with ski friend

I had a wonderful morning skiing today with ski friend - John. He was informative, patient and showed us lots of great runs that were appropriate for my level. The morning was gauged perfectly and John was a delightful guide.

Julia - United Kingdom
Outstanding daycare

The reason we keep coming back is because of the outstanding daycare and the excellent care they take of our daughter. Lake Louise is by far the best!

Kyla - Saskatoon
Best family deal for day tickets

The Lake has the best family deal for day tickets. I have a Louise card and with my two children a full day comes to $90. This means that Louise is my first choice.

Stephen - Calgary
The daycare is an amazingly professional outfit

The daycare for children under 12 months made our holiday possible! The daycare is an amazingly professional outfit and we felt comfortable instantly leaving our 10 month old for 3 full days. The only problem was she didn't want to come home afterwards!

Michelle - Australia
Snow school was awesome

What a great venue! Snow school was awesome. James, our instructor, was superb. He took us from reasonable good to a very confident level including switch riding and steep moguls. Really great patience and ways of explaining.

Andrea - Australia
I'll definitely be back one day

Since I was skiing alone, one of the guides standing at the map board told me about the free tours available. I decided to join the afternoon tour with Rick and Brian (double blue). They were excellent. They assessed everyone's skill level quite quickly on our first run and took our group to places that were progressively more challenging, but we could all handle. Thanks so much for offering these tours and having such great people. I'll definitely be back one day.

Eric - Toronto

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