Careers & Employment

All international employees are required to obtain a work visa to be employed at the resort. We do not consider international applicants for employment unless they have either been issued with their port of entry letter or are in the final stages of receiving approval. Unfortunately, we are unable to assist with any immigration or visa processes. For more information on visas or how to obtain work permits, please contact Immigration and Citizenship Canada. We would also encourage you to check the COVID-19 safety measures to find out how to safely travel to Canada during this time.

The Lake Louise Ski Resort has partnered with the following organizations for international applicants. Please refer to their respective websites for more information on the services they offer. Feel free to contact us to confirm our partnership with any agency.

Lake Louise prides itself on being a wonderful place to live and work, and the resort offers staff a range of employee benefits and discounts. At the present time, some employee benefits for our full-time staff include:

• Lake Louise Staff Lift Pass including reciprocal skiing privileges at other resorts.
• Ride Breaks.
• Awesome staff parties and departmental events run throughout the season.
• An employee of the Month Awards program and dinner.
• Long Service Awards Programs and dinner.
• 50% discount off private ski or snowboard lessons.
• Free Group Lessons through Snow School.
• Discount on Skoki Lodge accommodations.
• Up to 25% discount on Rentals.
• Up to 25% discount on Repairs on weekdays.
• Up to 20% discount on Retail.
• Up to 20% discount in designated cafeterias, lounges and restaurants.
• Complimentary coffee/tea/hot chocolate in designated cafeterias when you bring your reusable mug.
• Subsidized staff accommodation.
• RRSP matching contribution depending on the length of service.
• Extended health care benefit plan depending on the length of service.
• Spousal/Family passes for year-round employees.
• 50% discount at LLSR daycare.

There are various positions that have different start dates and end dates. Snowmakers start in early October and are usually finished in late December/early January. When we hire a new employee we want them to make a commitment for the full season for their position. Most start dates will be between October 24th and December 15th and finish dates between April 15th and May 10th. Lake Louise cannot hire employees that are just looking to spend their university break or 1-2 months working at a ski resort. The amount of training and timing of the breaks do not fit with our business goals of providing guests with the best experience possible. It is also very rare that we will be able to accommodate time off for holidays during the season. If you enjoy your time at Lake Louise, there are many opportunities to carry on your employment into the following season. Lake Louise gives preference to internal candidates for all seasonal positions before we start external recruitment.

There is certain information that will be asked for upon employment with the Lake Louise Ski Resort. Please ensure that you have all of this information with you when you commence work.

• Signed copy of your Offer of Employment letter.
• Foreign workers –  Original and Copy of work permit and passport identification page.
• Social Insurance Number, or proof of application if you don’t have a SIN card.
• Blank void cheque, as pay is directly deposited into your bank account.
• Emergency contact information.
• All employees are required to provide a criminal background check from your home province (International applicants must provide a criminal background check from their home country, this is mandatory - a copy of your work visa is not a sufficient replacement for a criminal background check). It must be dated within the last 18 months.
• Clean valid driver’s license (for positions involving the use of a company vehicle).
• Claims experience letter & Driver’s abstract/history (for positions involving the use of a company vehicle to be eligible for our insurance provider).
• First aid certification, trade certificates or any other certificates required as per position.

The Lake Louise Ski Resort offers free transportation to and from our staff accommodations. There are also complimentary shuttles from Banff with the use of your staff pass but please note that guests are the priority.

All staff will complete a number of training programs when they commence work during their one-day orientation program. We have a Guest Service Training Program called "Service With No Boundaries", environmental training, Banff Ambassadors program, First Day Worker Competency and Training, as well as ongoing departmental training.

The two-week pay period ends every second Sunday at midnight. Your pay will be automatically deposited into your bank account on every second Monday. You will be required to open a bank account for direct deposit. It is very easy to open a bank account in Canada as long as you have some form of identification; there are some banks that require a minimum deposit of $50. There is an ATB Financial branch in Lake Louise, located at Experience Lake Louise in Samson Mall for an easy set up.

This once again depends on your position. Most positions work 5 days a week, 8 hours a day and start between 7-9am and finish between 3:30- 5:30pm. Our busiest time is usually on weekends, so the majority of staff will have two days off during the week, which is actually ideal as the hill is not as busy.

If you have looked through all the information provided on our website and still have questions, feel free to contact our Human Resources Department: jobs@skilouise.com or 1-403-522-1321.

Employees’ grooming and appearance must be in keeping with a professional, family-friendly resort.

• Hair must be professional in appearance, be neatly maintained and combed and not fall forward over the face while working, thus creating a safety hazard or an inability to maintain eye contact with guests. Hair must be tied back if appropriate or if requested by one’s supervisor for the foregoing reasons.
• Unnatural hair colors are not permitted (i.e. blue, pink).
• Those working in the catering department must, as per Health & Safety Regulations, tie their hair back if longer than shoulder length.
• Extreme hairstyles such as half-shaven heads are not permitted.
• Employees must be clean-shaven or have neatly trimmed, well-groomed full mustaches, goatees or beards.
• Excessive amounts of jewelry may not be worn on duty for safety reasons.
• Earrings are limited to two per ear and must be tasteful. Earrings cannot dangle.
• Small-jeweled nose studs are allowed but limited to one stud on the side of the nose. All other facial piercings must be removed while working.
• Visible tattoos and body piercings must be discrete, tasteful and in keeping with Lake Louise Ski Resort’s world class, professional and family-friendly image.  No tattoos are permissible on the face or neck area. Small and tasteful tattoos behind the ear may be permissible at the discretion of departmental management. Visible tattoos that may be construed as offensive to a guest or fellow employee are not permitted. Managers and supervisors reserve the right to require an employee to cover any tattoos during work periods.
• Chewing gum is not permitted while working.
• Hats/toques should have the LLSA logo present, unless otherwise authorized by your manager.
• Good personal hygiene standards are required. Please wear deodorant. Proper dental care is essential.
• An excessive amount of perfume or cologne is or can be offensive. Please use discretion.
• Nametags are mandatory and must be worn at all times. Nametags are to be worn on your right chest.
• For health reasons, your hands must be washed before leaving the restroom.