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Winter Jobs

Now hiring for the following winter employment positions:

More Information Winter 2015-16 Recruitment Fairs
More Information Avalanche Control
More Information Junior Dispatch
More Information Bus Host
More Information Shuttle Driver
More Information Sales Assistant - Calgary Office
More Information IT Technician
More Information Ski School - Ski and Snowboard Instructor Position
More Information Ski Patroller
More Information Accounting Clerk / Guest Services Attendant
More Information Accounting Clerk
More Information Daycare Attendant
More Information Mountain Greeter
More Information Cashier
More Information Janitor
More Information Outlet Server
More Information Storeroom Attendant
More Information Cook's Helper
More Information Dishwasher
More Information Cook
More Information Prep Cook
More Information Sushi Cook
More Information Lift Operator
More Information Rental Technician
More Information Repairs Technician


Don’t forget to also check our summer job and our year-round job opportunities.

 

Winter 2015-16 Recruitment Fairs - posted September 2nd 2015

The Lake Louise Ski Resort will be holding interviews in the following cities for the 2015/16 winter season

  • Saskatoon, SK – September 14, 2015
  • Toronto, ON – September 17, 2015
  • Barrie, ON – September 18, 2015
  • St. Catharine’s, ON – September 20, 2015
  • Waterloo, ON – September 22, 2015
  • Banff, AB - October 1, 2015 (1-4pm Cascade Plaza - 2nd floor - 317 Banff Ave.)

Positions

Here are just a few of the positions available:

  • Cashiers
  • Cooks
  • Dishwashers
  • Guest Services
  • Housing Coordinators
  • Janitors
  • Lift Operators
  • Parking Lot Attendants
  • Rental & Repair Techs
  • Retail Attendants
  • Servers
  • Snowmakers

Cover letters with attached resumes can be submitted to:
E: jobs@skilouise.com
F: +1 (403) 522-1342

Following the screening process, successful candidates will be contacted via email to confirm a scheduled interview time and specific location. Please ensure you indicate on your application, your preferred city for interview.

* All applicants must be eligible to legally work in Canada

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Avalanche Control - posted September 1st 2015

Position:                                Senior Ski Patrol /Avalanche Control 

Employment Status:           Full Time Seasonal

Job Description:

Reporting to the Avalanche Forecaster Supervisors, this role is responsible for the safe completion of avalanche control routes with a team member. The snow pack is continental and challenging, often with persistent weakness that characterize the Canadian Rockies.

Job Responsibilities:

  • Use of avalanche control techniques to open terrain for the public.
  • Snow science i.e.: snow profiles and weather observations.
  • Assist ski patrol with accidents and duties when available.
  • Lead boot packing crews
  • Set avalanche closure boundaries under direction of Forecaster or Assistant Forecaster
  • Lead avalanche rescues
  • Assist in out of bounds rescues under the direction of the Forecaster or the Assistant Forecaster
  • Lift rescue and manual lift evacuation
  • Run checks/risk management
  • Accident investigation
  • Special projects/responsibilities

Job Requirements:

  • Must be able to work outdoors in extreme weather conditions
  • A friendly, professional and assertive manner
  • Self motivated, can work well in a team as well as independently
  • High level of fitness due to the physical demands of the job
  • Advanced skiing ability required (skiing only – no snowboarding)
  • Follow all LLSR policies and procedures
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment

Qualifications:

  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Minimum 80 hour advanced first aid certification
  • Canadian Avalanche Association, Industry Training Programs Level 2, Modules 1-3
  • Excellent knowledge of The Lake Louise Ski Area terrain
  • Valid provincial blasting permit
  • Previous patrol and avalanche control experience
  • Mountaineering/Backcountry travel experience
  • Lift evacuation experience and knowledge

Work Schedule:

5 days on/2 days off

Dress Code:

Outdoor uniform (jacket and pants) which is provided for a rental fee, you are to provide all other necessary items in accordance with appearance policy.

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Junior Dispatch - posted August 28th 2015

Position:                                Ski Patrol Junior Dispatch

Employment Status:           Seasonal Full-time – staff accommodation provided

Start Date:                            October 26th, 2015

Reports to:                           Mountain Operations Manager and Patrol Supervisor

Rate of Pay:                          $12.12 / hour

Job Description:

The responsibility of the junior dispatcher is to communicate with, and relay information to LLSR ski patrollers regarding all injury and emergency related situations that occur at the Lake Louise Ski Resort. The ideal candidate will possess extensive knowledge of the Lake Louise Ski Resort and surrounding terrain. Strong organization and multi tasking skills are required to excel in this role. Administrative responsibilities include but are not limited to the reporting and documentation of accidents and injury times, accident investigations, WCB related injuries, resort areas closures and the distribution of daily department / companywide snow reports.  

Job Responsibilities:

  • Monitors two radio channels at all times, answering accident calls, relaying information and ensuring radio protocol is observed.
  • Answers a main 7 line telephone, receiving accident reports, taking messages and transferring calls and information to the appropriate people.
  • Dispatching emergency services: activating EMS, Park Wardens, Village Medical Clinic and Rescue Teams for lift evacuations, avalanches, etc.
  • Recording all radio transmissions regarding accidents and times, accident investigations, area openings and closings, uncontrolled lift stoppages, fires, lift evacuations, and avalanche rescues.
  • Recording patrol run checks, grooming board updates, sled usage, toboggan cache counts per area on the mountain.
  • Communicate between Ski Area Staff and other agencies, such as the Warden Service, EMS and Doctors.  Liaise between 911 Dispatch and our Patrol
  • Organizing cat escorts and/or transportation to skiers and boarders that require assistance
  • Liaising with the Clinic for any patients whose injuries can be treated in town.
  • Distribution of Avalanche Reports and A/C openings to the lodges and collecting mail and snow reports from Customer Service daily.
  • Filing all accident reports on a daily basis
  • Inputting all accident statistics, accident investigations, other statistical data, times, and skier counts (from network web page) into the computer into excel spreadsheets on a weekly basis.

Job Requirements/Qualifications:

  • Must possess extensive knowledge of the Lake Louise Ski Resort
  • First Aid and CPR knowledge an asset
  • Strong problem solving skills and exceptional organization skills
  • Self motivated, can work well in a team as well as independently
  • Valid driver’s license.
  • Advanced skiing ability preferred
  • Computer skills including Microsoft Word, Excel and database management
  • A positive attitude, pleasant personality, good ethical and communication skills, combined with the ability and willingness to enforce policies and procedures in a professional manner.

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Bus Host - posted August 27th 2015

Position:                                Bus Host

Employment Status:           Full Time Seasonal - staff accommodation not provided

Start Date:                            November 2nd, 2015

Reports to:                           Transportation Manager

Rate of Pay:                          Minimum wage

Job Description:

The Bus Host is responsible for the transport and comfort of guests from Banff & Lake Louise hotels to the Lake Louise ski resort. Bus hosts will be required to ensure all guests have a valid bus pass or take payments for one way/round trip bus fares. The successful candidate will have proven customer service experience and understand the importance of providing an exceptional guest experience whilst travelling to and from the resort.   

Job Responsibilities:

  • To assist in organizing morning bus numbers, take payments, load skis and snow board equipment on to the buses. 
  • Must be able to efficiently answer guest questions regarding snow conditions, weather, resort facilities, etc and provide excellent customer service. 
  • Bus Hosts will also assist with Special Event functions that include Skier Receptions, Familiarization Tours, Promotional Evenings and events that are coordinated at the Lake Louise Ski Resort by the Banff Office. 

Job Requirements/Qualifications:

  • Friendly and outgoing personality
  • Customer service oriented
  • Enthusiasm for winter pursuits
  • Good organizational skills
  • Able to work early morning shifts
  • Able to work with minimal supervision
  • Proven sales experience and responsible with money
  • Can work well in a team as well as independently
  • Ability to deal with a broad range of people & departments
  • A friendly and professional manner
  • Strong communication and interpersonal skills

Work Schedule:

5 days on/2 days off

Dress Code:

To be discussed at time of interview

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Shuttle Driver - posted August 27th 2015

Position:                                Shuttle Driver

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            November 2nd, 2015

Reports to:                           Transportation Manager

Rate of Pay:                          Based on experience

Job Description:

The shuttle driver is responsible for transporting both guests and staff to the ski hill in the company’s 21-seater bus. The ideal candidate will have a strong customer service background and solid driving experience. The shuttle driver will be also be required to record daily mileage, ensure that the LLSR vehicles are in good working condition, provide friendly and engaging service and apply defensive driving techniques to uphold the safety of all passengers. 

Job Responsibilities:

  • Safe operation of company vehicle(s) adhering to the transportation policy
  • Timely and safe transportation of guests and staff
  • Accurate, timely, and organized processing of paperwork, vehicle check logs
  • Keep a clean & organized vehicle – includes daily cleaning of bus
  • Regular communication with resort while on the road
  • High quality, friendly, and cooperative relationship with all departments
  • Provide assistance to other departments as required

Job Requirements/Qualifications:

  • Excellent listening skills
  • Strong written communication skills
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • Punctuality and reliability is essential
  • Regularly communicate with your peers & supervisors to ensure the overall success of the department
  • Can work well in a team as well as independently
  • Ability to deal with a broad range of people & departments
  • Complete other tasks as assigned
  • Clean class 4 (AB) drivers’ license or equivalent, clean driving abstract/record.
  • Minimum 1-2 years previous industry experience
  • A friendly and professional manner
  • Strong communication and interpersonal skills

Work Schedule:

5 days on/2 days off

Dress Code:

To be discussed at time of interview

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Sales Assistant - Calgary Office - posted August 27th 2015

Position:                                  Sales Assistant – Sales and Marketing - Calgary 

Employment Status:              Full Time Seasonal - short-term contract until mid-                                                        January with the possibility of long term

Start Date:                                October 1, 2015

Reports to:                                Sales Associate

Rate of Pay:                             $20 / Hr plus Season Pass

Job Description:

The Calgary based Sales assistant is responsible for providing support to the Sales Team, particularly in Calgary and surrounding area, from October to mid-January.  Will work with sales team to ensure that all accounts receive product in timely manner and assist in maintain accurate inventory at retail outlets.  The sales assistant will also provide administrative support to the Marketing and Sales department. Valid driver’s license will be required to perform duties.

Job Duties:

  • Packaging and preparing orders for delivery
  • Delivering product to accounts
  • Checking stock at accounts to avoid low inventory
  • Ensure point-of-sale materials are present in retail accounts
  • Maintain accurate records of all visits, deliveries, and accurate supply count
  • Maintaining relationships with account contacts
  • Work closely with Sales team to ensure all needs of accounts are met
  • Administrative tasks and other duties as required

Job Requirements

  • Passion for Snowsports
  • Ability to smile and have fun while accomplishing all required tasks is essential!
  • Must be organized, responsible and flexible to work in a fast-paced environment
  • Must be friendly, outgoing and enjoy meeting new people
  • Self motivated, with high energy and an engaging level of enthusiasm
  • Flexibility to work occasional weekend and evenings, if required
  • Current drivers license
  • Previous sales experience an asset

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IT Technician - posted August 12th 2015

Position:                                IT Technician

Employment Status:           Full-time Seasonal – Staff accommodation is provided

Start Date:                            ASAP

Reports to:                           IT Supervisor & Manager

Rate of Pay:                          Based on experience

Job Description:

The IT Technician will work alongside other members of the Information Technology team; implementing, supporting and maintaining technologies at The Lake Louise Ski Resort.

Job Responsibilities:

  • Contribute to the development of IT strategy and departmental budgets
  • Building and maintaining relationships with suppliers and vendors
  • Installations and re-installations, upgrades and updates
  • Configuration and daily management
  • Trouble shooting and problem resolution
  • First level hardware repairs
  • Data backups
  • Use of Microsoft Active Directory and Exchange Server
  • Daily tasks involving computer networking including the ability to design, install, program, maintain and document routed networks
  • Ski or snowboard to access various locations around the ski area as required
  • Troubleshoot and resolve common hardware issues independently

Job Requirements/Qualifications:

  • Excellent communication skills verbally and in writing
  • Friendly, approachable and self-motivated
  • Able to prioritize, multitask and deal with stressful situations
  • Well-versed in current IT trends; interested in developing, implementing and supporting emerging technologies
  • Expert working knowledge of common Microsoft operating systems (Windows 7, Windows XP) and applications (Microsoft Office suite)
  • Intermediate to Expert skiing/snowboarding ability
  • Highly organized & detail oriented
  • Microsoft Windows 2000 and up (desktop and servers) experience
  • Microsoft SQL Server experience
  • Experience working in a structured helpdesk environment (able to manage and prioritize tasks and communicate effectively through service desk software)
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment

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Ski School - Ski and Snowboard Instructor Position - posted August 6th 2015

Why you’ll love working in Lake Louise Snow School

• Medium sized ski and snowboard school – not just a number – family atmosphere
• Amazing personal training opportunities with the best trainers in Canada everyday!!
• Aggressive commission rewards program
• Scholarship program for professional development
• Monthly parties and year end BBQ

Location: Lake Louise Ski Area, Alberta

Reports to: Ski School Supervisors and Managers

Position : Seasonal Full Time (Winter Season) => 5 days/week (~20-40 hours), plus extra during peak times 

*These positions have start dates beginning November 20th –December 7th, 2015.  All contracts have a minimum commitment until April 11th.   Our season finishes May 8th

Job Summary
You will be responsible for providing a fun and memorable learning experience for children aged 3 -17 years old and adults.

Rate of pay 

Your rate of pay will be calculated after review of your instructor certification, seasons of teaching and additional relevant experience. This is subject to validation of official documents in support of certification and experience. An instructor with a CSIA/CASI level 2 (Canadian Ski Instructors' Alliance/Canadian Association Snowboard Instructors-or foreign equivalent) and 2 years of full time teaching experience you will make a minimum of $14.35/hour CAD to $24.00/hour CAD plus commissions.

Responsibilities
• To continually strive to exceed our Guest’s expectations and to create memories for guests and staff as the best mountain experience again and again.
• To supervise a group of children for the day on Lake Louise in a variety of activities including instruction, safety, lunch and special events.
• To perform morning registration and afternoon clean up duties as assigned.
• To be familiar with all Ski and Snowboard School programs, prices and lesson times, in order to be a source of information to our guests.
• To provide written and verbal communication on each child's day to their parents at the completion of each lesson.
• To follow the guidelines and safety rules as outlined in the Safety Manual
• To be responsible for the physical, mental and emotional needs of all children/adults in your care
• To act as a prudent parent in the absence of the child's parent.
• To attend all mandatory training sessions.

Requirements/Qualifications
• Minimum Level 2 CSIA or CASI or foreign equivalent
• 2 Full Time Seasons (minimum 400 hours ski instructing or equivalent industry experience)
• Previous experience working with children
• Ability to work independently
• Good verbal and written communication skills
• Good organizational skills
• Ability to work as part of a team
• Demonstrate our core values: Safety First, Striving to be the best, and showing that we care
• Required to provide a satisfactory criminal record check certificate upon check-in (valid within 18 months of your start date)

Contact info for Snow School Director: kevin.eaton@skilouise.com

Email applications with cover letter and attached resume to jobs@skilouise.com

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Ski Patroller - posted August 3rd 2015

Position:                                Ski Patroller

Employment Status:           Seasonal Full-time – staff accommodation provided

Start Date:                           October 26th, 2015

Reports to:                           Patrol Supervisor

Rate of Pay:                          Based of experience

Job Description:

The main responsibility of the Ski Patroller is to ensure the safety of our Guests and staff within the Lake Louise Ski Area boundaries.

Job Responsibilities:

  • Present and prepared for daily morning meeting
  • Dailymaintenance, setup, and removal of all signs and rope lines 
  • Promotion of skier safety and accident reduction through positive interactions with our Guests regarding safety and the "Your Responsibility Code” including policing of various runs and terrain
  • Responding to emergencies and providing medical care to the sick and injured.  This includes medical chart writing and accident documentation (good writing and documentation skills are essential).
  • The transportation of patients down the mountain to the base area by toboggan or other means for medical treatment and/or arrangement of transport to a medical facility.
  • Extrication of patients from compromising situations and places, including high angle rescue, and emergency chair lift evacuation in all weather conditions
  • Assist in risk management/accident investigations
  • Search and Rescue within the Ski Area boundaries
  • Assist in avalanche control and snow stabilization.
  • Snowmobile operations

Job Requirements/Qualifications:

  • Must be in excellent physical condition and able to work in adverse weather conditions
  • Self motivated, can work well in a team as well as independently
  • Follow all LLSR policies and procedures
  • Complete other tasks as assigned
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment
  • 80+ hour advanced first aid course certification
  • Advanced skiing ability
  • Previous Patrol experience is an asset
  • Reasonable knowledge of the Lake Louise Ski Area preferred
  • Lift evacuation experience and knowledge preferred
  • AST 1 or 2, or CAA-ITP Level 1 or equivalent preferred
  • Mountaineering / backcountry travel experience preferred
  • A positive attitude, pleasant personality, good ethical and communication skills, combined with the ability and willingness to enforce policies and procedures in a professional manner.

Work Schedule:

 5 On/ 2 Off modified ** snow and business level dependant**

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Accounting Clerk / Guest Services Attendant - posted July 29th 2015

Position:                                Accounting Clerk / Guest Services Attendant

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            November 2, 2015

Reports to:                           Accounting Supervisor / Guest Services Manager

Rate of Pay:                          $11.98 / hour

Job Description:

The dual role will be responsible for performing of a variety of duties from backroom calculations to front desk guest services and customer relations. The successful applicant will assist the accounting department with day-to-day activities including issuing departmental floats, outlet cash outs, balance sheets and data input. They will also provide exceptional customer service to the resorts international clientele when scheduled for front of house duties. 

Job Responsibilities:

  • Audit daily from all departments, making sure that final figures are correct, noting errors and the causes of any miscalculations.
  • Code, total, batch, enter, verify and reconcile transactions such as accounts payable and receivable, purchase orders, cheques, invoices, cheque requisitions, and expense forms
  • Performs related clerical duties, such as data entry, creating sales reports, word processing, maintaining filing and record systems, faxing and photocopying.
  • Reconcile SBLLS weekly sales
  • Prepare and issue change orders and petty cash, and floats
  • Nightly processing on FB POS system
  • Balance and reconcile daily sales
  • Processing of non cash Season Pass Sales
  • Issuing of ticket stock/ Louise card stock etc
  • Tracking of 8000 accounts
  • Research credit card charge backs
  • Dealing in a professional manner with customer enquiries, complaints and comments
  • Continued commitment to high standards of service, exceeding Customer expectations and leading by example
  • Ability to work in a team environment
  • Ticket selling and Season pass sales (including cash/debit/credit transactions and cash out procedures)
  • Switchboard room - includes operating the main resort switchboard, being the central radio/fax/email communications hub for the ski hill, and distributing all internal/external mail.
  • Managing and assisting with lost and found and locker rentals
  • Self-serve ticket kiosk assistance

Job Requirements/Qualifications:

  • Exceptional verbal communication and presentation skills.
  • Punctuality and reliability is essential
  • Regularly communicate with your peers & supervisors to ensure the overall success of the department
  • Ability to deal with a broad range of people & departments
  • Complete other tasks as assigned
  • Previous accounting experience preferred
  •  Accounting knowledge considered an asset
  • Previous customer service related experience an asset
  • Strong computer skills including working knowledge of MS Word, Excel and POS systems
  • Positive attitude and strong attention to detail

Work Schedule:

5 days on/2 days off

Split shifts (8am-12pm / 4pm-8pm)

Dress Code:

Accounting Clerk - Business casual

Guest Services Attendant – LLSR polo shirt / Black dress pants

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Accounting Clerk - posted July 29th 2015

Position:                                Accounting Clerk

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            November 2nd, 2015

Reports to:                           Accounting Supervisor

Rate of Pay:                          $12.71 / hour

Job Description:

Theaccounting clerk assists the accounting department with day-to-day activities including floats, outlet cash outs, balance sheets and data input.

Job Responsibilities:

  • Audit daily from all departments, making sure that final figures are correct, noting errors and the causes of any miscalculations.
  • Code, total, batch, enter, verify and reconcile transactions such as accounts payable and receivable, purchase orders, cheques, invoices, cheque requisitions, and expense forms
  • Performs related clerical duties, such as data entry, creating sales reports, word processing, maintaining filing and record systems, faxing and photocopying.
  • Reconcile SBLLS weekly sales
  • Prepare and issue change orders and petty cash, and floats
  • Nightly processing on FB POS system
  • Balance and reconcile daily sales
  • Processing of non cash Season Pass Sales
  • Issuing of ticket stock/ Louise card stock etc
  • Tracking of 8000 accounts
  • Research credit card charge backs

Job Requirements/Qualifications:

  • Exceptional verbal communication and presentation skills.
  • Punctuality and reliability is essential
  • Regularly communicate with your peers & supervisors to ensure the overall success of the department
  • Can work well in a team as well as independently
  • Ability to deal with a broad range of people & departments
  • Complete other tasks as assigned
  • Previous accounting experience preferred
  •  Accounting knowledge considered an asset
  • Strong computer skills including working knowledge of MS Word, Excel and POS systems
  • Positive attitude and strong attention to detail

Work Schedule:

5 days on/2 days off

Dress Code:

Business Casual

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Daycare Attendant - posted July 29th 2015

Position:                                Daycare Attendant

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            Mid to Late November

Reports to:                           Daycare supervisor & manager

Rate of Pay:                          Based on certification level

Job Description:

The Chocolate Moose Park – Daycare at The Lake Louise Ski Resort is a licensed drop in centre serving our skier families and avid recreationists from all over the world. The primary responsibility of a Daycare Attendant is to ensure an enjoyable and safe stay for the children at The Lake Louise Ski Resort Daycare. The attendant will build positive and respectful relationships with children and parents and ensure that equipment and facilities are clean, safe and well maintained.

Job Responsibilities:

  • Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the daycare
  • Ensure equipment and the facility are clean, well maintained and safe at all times
  • Be familiar with emergency procedures
  • Ensure children are supervised at all times
  • Prepare nutritious snacks and lunches
  • Develop & maintain good customer relations with families enrolling children.
  • Clearly and effectively communicate in a manner that children understand

Job Requirements/Qualifications:

  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Able to work efficiently as part of a team as well as independently.
  • High level of sound and independent judgment, reasoning, and discretion
  • Must be energetic, resourceful and friendly
  • The ability to be calm and enjoy yourself in a hectic environment
  • Little to no skiing/snowboarding ability required
  • Follow all LLSR policies and procedures
  • Background in Childcare and Early Education is preferred
  • Cash handling experience
  • Strong communication skills and a second language is considered an asset
  • First Aid certification is an asset
  • Alberta Certification in Child Development is beneficial (workers and supervisors)
  • All International applicants must have proof of Canada-approved medical examination and clearance in order to be considered for this position

Work Schedule:

5 days on/2 days off

Dress Code:

Uniform shirt is provided at cost, you provide black pants and footwear in accordance with appearance policy.

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Mountain Greeter - posted July 29th 2015

Position:                                Mountain Greeter

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            October 29th, 2015

                                                December 14th, 2015

Reports to:                           Mountain Greeting Supervisor

Rate of Pay:                         Minimum Wage

Job Description:

The main responsibilities of the Mountain Greeter is to greet and welcome guests to the LLSR and ensure that each guest has a valid ticket and/or pass before loading the lifts and/or gondola. Being able to provide engaging and professional customer service is essential to this role.

Job Responsibilities:

  • Ensure that all scanned lift passes are valid
  • Snow/ice removal in the base area
  • Assist the groomers with ski/board racks removal and set-up
  • Clean and maintain the lift mazes and other specified OGS areas
  • Ensure a positive guest experience through interaction and satisfaction
  • Continued commitment to high standards of service, exceeding Customer expectations
  • Able to deal with a broad range of people sensitively, tactfully, diplomatically, and professionally at all times
  • Provide assistance to Guest Services, Guest Services Manager and to other departments that require help

Job Requirements/Qualifications:

  • Interest and enthusiasm to work outdoors in all weather conditions
  • A friendly, professional and assertive manner
  • Self motivated, can work well in a team as well as independently
  • Good physical condition as this position requires some heavy lifting in snow and snow removal
  • Department cross-utilization; Mountain Greeter staff will be cross utilized as Guest Services Attendants as required (please refer to Guest Services job description)
  • Follow all LLSR policies and procedures
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Interest and enthusiasm to work outdoors in all weather conditions
  • Great communication skills and the ability to work independently

Work Schedule:

5 days on/2 days off

Dress Code:

Outdoor uniform (jacket and pants) which is provided for a rental fee, you are to provide all other necessary items in accordance with appearance policy.

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Cashier - posted July 29th 2015

Position:                                Food and Beverage Cashier

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            Late October to Mid November

Reports to:                           Outlet Team Leader and Supervisor

Rate of Pay:                          Minimum Wage

Job Description:

The role of a cashier is an integral part of the overall success of the Food & Beverage Department here at The Lake Louise Ski Resort.  The cashier is responsible for all purchase transactions within the food and beverage outlets while maintaining a positive guest experience. The cashier shall perform all required duties in a friendly and professional manner that include but are not limited to removing used dishes, assisting with cleaning duties, and barista duties as required. It is the responsibility of the barista on duty to prepare quality coffees and other beverages quickly and accurately.

Job Responsibilities:

  • Maintain and stock product to established par levels
  • Ensure cleanliness & maintenance of all lodge areas at all times including restrooms
  • Barista duties as required
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Knowledge and adherence of AGLC legislation
  • Continued commitment to high standards of service, exceeding customer expectations

Job Requirements/Qualifications:

  • Self motivated, can work well in a team as well as independently
  • Manual dexterity required
  • Must be able to lift, push, pull and move food, equipment, supplies, etc., in excess of twenty-five (25) pounds.
  • Punctuality and reliability is essential
  • Some positions require beginner to intermediate skiing/snowboarding ability and equipment
  • Possess strong communication & interpersonal skills
  • Complete other tasks as assigned
  • Previous cash-handling experience an asset
  • Current Pro-Serve certification – must be received within 30days of hire
  • Previous barista experience considered an asset
  • Energetic and self –motivated
  • Strong written and verbal English with a second language considered an asset

Work Schedule:

5 days on/2 days off

Dress Code:

Uniform shirt provided at cost

Employee to provide black pants and comfortable shoes in accordance with appearance policy

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Janitor - posted July 29th 2015

Position:                                Janitor

Employment Status:           Seasonal Full-time – staff accommodation provided

Start Date:                            October 26th, 2015

Reports to:                           Lodge Supervisor

Rate of Pay:                          $13.00 / hour

Job Description:

The main role of our janitorial staff is to ensure the safe and effective sanitation of the base lodge areas and facilities. Janitorial duties will include but are not limited to sweeping, mopping, garbage disposal and cleaning of washrooms. The janitor will be responsible for ensuring that all required tasks are completed thoroughly, on time, and with minimal supervision. 

Job Responsibilities:

  • Ensure that all common areas, public spaces and washrooms were serviced and cleaned daily by performing general janitorial duties such as sweeping, mopping, correctly sanitizing benches and countertops and garbage disposal.
  • Clean and disinfect bathrooms including toilets, sinks mirrors and floors
  • Replenish toilet tissue and soap as needed
  • Remove trash and recycling
  • Ensure cleaning materials and supplies are stored in a safe and orderly manner
  • Maintain an adequate supply of cleaning materials and supplies
  • Restock materials and supplies as needed
  • Assist with bussing duties in lodges during high volume periods
  • Maintain and stock product to established par levels
  • Dealt with customer inquiries in a professional and timely manner
  • Snow shoveling was required at times to assist with maintaining hazard free entries and exits in to day lodge
  • Deliver a variety of product & items on the property and within the village of Lake Louise itself
  • Continued commitment to high standards of service, exceeding customer expectations

Job Requirements/Qualifications:

  • Highly organized & detail oriented
  • Strong problem solving skills
  • Punctuality and reliability is essential
  • Exceptional time management skills required
  • Self motivated, can work well in a team as well as independently
  • Must be in excellent physical condition, heavy lifting required
  • Ability to deal with a broad range of people & departments
  • Valid Class 5 Alberta Driver’s license (or international equivalent) with clean driving record (abstract/traffic history report must be provided before commencement of employment)
  • International driving license (obtained before arrival in Canada)

Work Schedule:

5days on/2 days off

Dress Code:

Uniform shirt which is provided at cost

Employee to provide black pants and footwear in accordance with appearance policy

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Outlet Server - posted July 29th 2015

Position:                               Server

Employment Status:          Seasonal Full-time – staff accommodation is provided

Start Date:                            Mid November

Reports to:                           Outlet Supervisor

Rate of Pay:                          Minimum Wage        

Job Description:

The Server will be responsible for providing consistently high-levels of customer service to all outlet guests by ensuring prompt service, accurate orders, and a strong working knowledge of all menu items and daily specials. The server shall perform these duties in a friendly and professional manner at all times, and ensure that each guest has an enjoyable dining experience. Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, accurate daily cash outs and complying with AGLC legislation. 

Job Responsibilities:

  • Provide friendly, efficient & professional table service to our guests
  • Increase daily sales at every opportunity
  • Efficient use of Maitre’D POS
  • Menu knowledge including beer, wine, spirits & food
  • Cash handling and processing variety of transactions including debit, credit and company accounts
  • Ensure quality of product & services offered at all times
  • Ensure cleanliness & maintenance of all outlet areas at all times including restrooms
  • Regularly communicate with your peers & supervisors to ensure the overall success of the outlet

Job Requirements/Qualifications:

  • Strong problem solving skills
  • Ability to work under pressure
  • Punctuality and reliability is essential
  • Must be in good physical health
  • Strong cash handling skills, must possess the ability to balance cash-outs accurately
  • Minimum 1 year serving experience in a high volume environment with 2 years preferable
  • Bar tending experience an asset
  • Must possess the desire to provide a high level of genuine customer service
  • ProServe certification and working knowledge of AGLC legislation

Dress Code:

All black clothing following LLSR appearance standards and health and safety requirements

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Storeroom Attendant - posted July 29th 2015

Position:                                Storeroom Attendant

Employment Status:           Seasonal Full-time – staff accommodation provided

Start Date:                            Early-Mid November

Reports to:                           Storeroom Supervisor

Rate of Pay:                          Minimum wage

Job Description:

Theresponsibility of the storeroom attendant is to ensure the accurate delivery and control of stock and supplies to various Food and Beverage departments through the resort.

Job Responsibilities:

  • Ensure cleanliness, maintenance & security of storeroom at all times
  • Ensure that all product is received & rotated in proper order
  • Maintain all product in accordance with safe and proper handling procedures
  • Accurate inventory control is essential
  • Assist with product ordering as required
  • Regularly communicate with other outlet supervisors to ensure the overall success of the department
  • Deliver a variety of product & items on the property and within the village of Lake Louise itself
  • Drive a variety of vehicles including pickup truck, ATV, 4x4 truck

Job Requirements/Qualifications:

  • Highly organized & detail oriented
  • Strong problem solving skills
  • Self motivated, can work well in a team as well as independently
  • Ensure quality of product & services offered at all times
  • Must be in excellent physical condition, heavy lifting required
  • Ability to deal with a broad range of people & departments
  • Valid Class 5 Alberta Driver’s license (or international equivalent) with clean driving record (abstract/traffic history report must be provided before commencement of employment)
  • International driving license (obtained before arrival in Canada)

Work Schedule:

5days on/2 days off

Dress Code:

Maintenance/Outdoor uniform – to be discussed at time of interview – must provide their own steel-toe boots

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Cook's Helper - posted July 29th 2015

Position:                                Cook’s Helper

Employment Status:           Full Time Seasonal – Subsidized shared accommodation is provided

Start Date:                            Early November to Mid December

Reports to:                           Chef De Partie orSous Chef

Rate of Pay:                          $10.71 / hour      

Job Description:

The successful candidate will assist the cooksby keeping all kitchen areas clean and organized, as well as performing a variety of food preparation tasks as assigned.

Job Responsibilities:

  • Wash and clean utensils and dishes, return to the kitchen and make sure they are stored appropriately
  • Clean food preparation equipment, floors and other kitchen tools or areas
  • Clean up spillages when they occur and dispose of rubbish
  • Ensure proper use of chemical/cleaning products and ensure they are stored appropriately
  • Assist in the preparation and cooking of food, as required
  • Maintaining established standards and safe food handling practices

Job Requirements/Qualifications:

  • Follow kitchen policies, procedures and service standards
  • Ability to multi task effectively with a variety of tasks and assigned duties
  • Must be able to work with minimum supervision
  • Must be able to lift, push, pull and move food, equipment, supplies, etc., in excess of twenty-five (25) pounds
  • Ability to work well under pressure in a fast paced environment
  • Must be able to stand for long periods of time (for up to 8 hours)
  • Must be able to work in both hot (behind cooking line) and cold (fridge/freezer) environments Basic cooking knowledge is preferred
  • The following courses would be an asset: WHIMIS, FOOD SAFE
  • Must have good communication and interpersonal skills
  • Follow all LLSR policies and procedures
  • A three month probationary period applies
  • A police background check, from your home country or province, will be required upon commencement of employment

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) which is provided

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

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Dishwasher - posted July 29th 2015

Position:                                Dishwasher

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            Early to Mid November      

Reports to:                           Chef De Partie and Sous Chef

Rate of Pay:                         Minimum Wage

Job Description:

The role of the Dishwasher is to provide fast and effective cleaning of all kitchen utensils, dishware, glassware and pots. The dishwasher is also responsible for ensuring all kitchen areas are cleaned and sanitation levels are in accordance with health and safety policies and procedures.   

Job Responsibilities:

  • Ensure the cleanliness and sanitation of all cookware, flatware, small wares, glassware, and cutlery
  • Organize and maintain cleanliness of dish room as well as inventory measures
  • Flexibility with scheduled shifts
  • Practice safe handling of all chemicals
  • Monitor chemical levels and dish machine temperature to ensure sanitary wash cycle
  • Ensure all OH&S practices and policies are being followed
  • Report any OH&S issues to the Sous Chef

Job Requirements/Qualifications:

  • Highly organized & detail oriented
  • Self motivated, can work well in a team as well as independently
  • Ability to work under pressure and in a humid environment
  • Good physical condition is required as this position may entail standing for long periods of time and heavy lifting
  • Adhere to LLSR policies and procedures
  • Complete other tasks as assigned
  • Intermediate English with a second language considered an asset
  • Positive attitude and strong attention to detail
  • Ability to work independently or part of a team

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) which is provided

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

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Cook - posted July 29th 2015

Position:                                Cook

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            Early November to Mid December

Reports to:                           Chef De Partie and Sous Chef

Rate of Pay:                          $14.00 / hour

Job Description:

As a cook, qualified candidates will have a working knowledge of standard kitchen equipment and its uses. A working knowledge of stocks, sauces, butchering & standard cooking techniques such as grilling, frying, sautéing, poaching, smoking and any other cooking medium needed to execute all types of cuisine. A general knowledge of all ingredients to be utilized in their area of work and knowledge of all health and sanitation practices. 

Job Responsibilities: 

  • Ensures all food is prepared on clean surfaces (and with clean utensils). Ensure at all time their stations are clean and kept to department standards.
  • Ensures food quality and presentation meets LLSR Culinary Department standards prior to being served. Station responsibilities must be monitored at all times.
  • Remains appropriately groomed and must wear the uniform provided.  Must maintain a clean uniform and work station – both guest side and employee station area.
  • Ensures all items prepared on their work station are presented in accordance with departmental specifications.
  • Receive and put away any and all product on delivery.
  • Maintains a kitchen work space that must be clean, tidy, well organized, and ready at all times during service.
  • Provide assistance to all members of the kitchen as requested in a timely & positive manner.
  • Ensure that assigned work station is ready for service.
  • Abides by all sanitation policies and communicate with the Sous chefs and Chef De Parte when equipment is not functioning properly, if assistance is needed or food pars are low or out.
  • Must maintain a positive, helpful and upbeat attitude towards fellow employee’s and guests. Treats guests and co-associates with courtesy and respect.
  • Is on their assigned station at all times and reports to manager before departing work area.
  • Is to know and follow all basic culinary standards, executing proper knife skills, cooking techniques, food safety procedures, culinary terms, positive dialog with guests.
  • Must know specifically all menu items and ingredients

Job Requirements/Qualifications:

  • Must be able to lift, push, pull and move food, equipment, supplies, etc., in excess of 40-50 pounds.
  • Flexibility with scheduled shifts
  • Must be able to tolerate areas with extreme high and low temperatures
  • Adhere to all LLSR policies and procedures
  • Some positions require beginner to intermediate skiing/snowboarding ability and gear
  • 3-5 years experience in a professional kitchen
  • Formal culinary training is an asset
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Energetic and self –motivated with a willingness to learn new skills
  • Strong written and verbal English with a second language considered an asset

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) will be provided.

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

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Prep Cook - posted July 29th 2015

Position:                                Prep Cook

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            Early November to Mid December

Reports to:                           Chef De Partie and Sous Chef

Rate of Pay:                          $12.00 / hour

Job Description:

The Prep Cook is responsible for the preparation of food in a timely, efficient, sanitary and consistent manner to be used by the Cooks and Chef De Parties for meal completion. The Prep cook will perform a variety of food preparation duties other than cooking, such as chopping ingredients, separating portions, preparing cold foods, making salads and slicing meats.

Job Responsibilities:

  • Prepare food in accordance with established recipes
  • Be reactive to any special dietary needs as requested
  • Study menus and exhibit product knowledge
  • Identify, label, date and store meats, poultry, produce and dairy products correctly and in accordance with health and safety regulations
  • Prepare a variety of ingredients, sauces, baked goods based on the Chef's orders.
  • Weigh and measure ingredients and portions.
  • Wash, peel and/or cut various foods to prepare for cooking or serving.
  • Communicate any ordering requirements to direct supervisor
  • Ensure cleanliness & maintenance of work area at all times
  • Dishwashing duties as required
  • Ability to work under pressure in a fast paced environment
  • Self motivated, can work well in a team as well as independently
  • Ensure quality of product & services offered at all times

Job Requirements/Qualifications:

  • Must be able to lift, push, pull and move food, equipment, supplies, etc., in excess of 40-50 pounds.
  • Flexibility with scheduled shifts
  • Adhere to all LLSR policies and procedures
  • Some positions require beginner to intermediate skiing/snowboarding ability and gear
  • 1-2 years of experience within a professional kitchen
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Must be able to work in a high-pressure work environment
  • Must be efficient and knowledgeable about food preparation needs
  • Energetic and self –motivated with a willingness to learn new skills
  • Strong written and verbal English with a second language considered an asset

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) which is provided

Employee to provide non-slip grease resistant footwear in accordance with appearance policy 

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Sushi Cook - posted July 29th 2015

Position:                                Sushi Cook

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            November 1st, 2015

Reports to:                           Sous Chef & Executive Chef

Rate of Pay:                         $14.00 / hour

Job Description:

A  sushi cook will  have a working knowledge of Sushi and Japanese food including Sushi rice, fish and other Seafood preparation, Maki, Nigiri and Sashimi style sushi including presentation as well as an  understanding of Ramen and other soups, stocks and sauces used in sushi and Japanese restaurants .

Job Responsibilities:

  • Follows all applicable AHS & OSHA Procedures at all times. Ensures all food is prepared in a sanitary manner and ensure at all time their stations are kept clean
  • Ensures food quality and presentation meets LL Culinary Department standards prior to being served.
  • Ensures all items prepared on their work station are presented in accordance with departmental specifications while maintaining a well organized work space
  • Abides by all sanitation policies and communicates with supervisors when equipment not functioning properly, if assistance is needed or food pars are low or out.
  • Is to know and follow all basic culinary standards, executing proper knife skills, cooking techniques, food safety procedures, culinary terms
  • Must know specifically all menu items and ingredients for their outlet.
  • Clean food spillage at their work station, including the floors and equipment.
  • Prepare fresh herbs, garnishes and spices for use in the restaurant - Discard spoiled food
  • End of day cleaning and organization of assigned work station.

Job Requirements/Qualifications:

  • Ability to work from a standing position for extended periods of time.
  • Ability to lift approximately 40 - 50 pounds.
  • Dexterity in the hands and fingers needed to effectively manipulate the tools and utensils used in food preparation.
  • Visual abilities (closeness and depth perception) to ensure quality food preparation and personal safety with various types of equipment.
  • Must be able to tolerate areas with extreme high and low temperatures.
  • Possess and maintain tools to perform the necessary job functions.
  • Basic knowledge of food preparation techniques and kitchen equipment.
  • Knowledge of kitchen sanitation.
  • Excellent customer service and communication skills.
  • Adhere to LLSR policies and procedures
  • Complete other tasks as assigned
  • Intermediate English with a second language considered an asset

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) which is provided

Employee must provide non-slip grease resistant footwear in accordance with appearance policy

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Lift Operator - posted July 29th 2015

Position:                                Lift Operator

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            November 2nd, 2015

                                                November 9th, 2015

Reports to:                           Lift Supervisor

Rate of Pay:                          Minimum Wage

Job Description:

The primary responsibility of the Lift Operators at Lake Louise is to ensure the safety of guests using our lifts. Combine this with a friendly, helpful attitude, efficient service, and respect for our customers and everyone will enjoy their experience at Lake Louise.

Job Responsibilities:

  • Loading and unloading guests in a safe, efficient, and friendly manner.
  • Daily opening, closing and periodic lift checks.
  • Completing daily lift logs and incident reports when required.
  • Maintenance of ramps and mazes.
  • Maintaining a clean, orderly lift area.
  • Communication with Mechanical Services for any lift problems.
  • Communication with Dispatch for any injuries, control work or in the event of avalanches.
  • Helping Patrol with end of day procedures.
  • Assisting with lift evacuations when necessary.
  • Able to work in adverse weather conditions

Job Requirements/Qualifications:

  • Understanding all aspects of the Lift Operators’ Manual and all emergency procedures
  • Must be able to lift, push, pull and move equipment etc. in excess of twenty-five (25) pounds.
  • Able to effectively communicate both verbally and in writing
  • Able to work well under pressure
  • Strong attention to detail
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Follow all LLSR policies and procedures
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Beginner to Expert skiing/riding ability preferred
  • Energetic and self –motivated
  • Strong written and verbal English with a second language considered an asset

Work Schedule:

5 days on/2 days off

Dress Code:

Outdoor uniform (jacket and pants) which is provided for a rental fee, you are to provide all other necessary items in accordance with appearance policy.

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Rental Technician - posted July 29th 2015

Position:                                Rental Technician

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            October 29th, 2015

                                                November 30th, 2015

Reports to:                           Rental Supervisor

Rate of Pay:                         Minimum Wage

Job Description:

Theduty of the Rental Shop Technician is that of accommodating the needs of our Guests in serving them with the ski/snowboard rental equipment that they require. While performing this task the employee must maintain the highest level of customer service at all times.

Job Responsibilities:

  • Assist the guest in completing the rental contract
  • Assist the guest in choosing and fitting the appropriate equipment for the guests needs
  • Become familiar with rental shop cash procedure
  • Strictly follow rental shop procedure guidelines
  • Answer questions regarding The Lake Louise Ski Resort
  • Assist with daily rental returns
  • Provide feedback to supervisors regarding customers needs
  • Assist with daily maintenance and cleaning duties

Job Requirements/Qualifications:

  • Ability to smile and have fun while accomplishing all required tasks is essential!
  • Strong interpersonal skills
  • Maintain a high level of product and service knowledge
  • Maintain a professional appearance, demeanor, and attitude at all times
  • Self motivated, with high energy and an engaging level of enthusiasm
  • Computer literate with proficiency using basic programs such as Windows and Outlook
  • Previous rental and cash-handling experience considered an asset
  • Strong communication skills with a second language considered an asset
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Energetic and self –motivated

Work Schedule:

5 days on/2 days off

Dress Code:

Uniform shirt is provided at cost

Employee to provide black pants and footwear in accordance with appearance policy

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Repairs Technician - posted July 29th 2015

Position:                                Repair Shop Technician

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            October 29th, 2015            

Reports to:                           Repairs Supervisor

Rate of Pay:                          Minimum wage

Job Description:

The Repair Shop Technician is responsible for providing exceptional customer service when dealing with clients requiring maintenance and repair work to be completed on their ski and snowboard equipment. The technician will advise and estimate repair work and complete full tune ups (stone grinding, edging, and waxing). Technicians will also be required to assist rental shop attendants, when required.

Job Responsibilities:

  • Provide friendly, efficient & professional service to our guests
  • Maintain a high level of product and service knowledge
  • Physical/Manual labor and lifting
  • Ski and snowboard repair, including; applying P-Tex on gouges and scratches, complex work such as base patches, beveling, edge replacements and de-laminations.
  • Basic knowledge of proper wax selection based on weather conditions and performance demands of the Guest
  • Daily use and maintenance of ski tuning machinery, including; Montana Challenge MAX and P-Tex extruder gun.
  • The ability to mount a vast variety of ski and snowboard bindings without instruction or supervision
  • Assist customers with basic repairs such as replacing lost items for a cost such straps, binding screws etc
  • Assist & Fit customers with skis, snowboards, boots, poles, helmets, goggles, etc.
  • General shop cleaning
  • Maintain a professional appearance, demeanor, and attitude at all times

Job Requirements/Qualifications:

  • Exceptional verbal communication and presentation skills.
  • Self motivated, with high energy and an engaging level of enthusiasm.
  • Punctuality and reliability is essential
  • Regularly communicate with your peers & supervisors to ensure the overall success of the department
  • Can work well in a team as well as independently
  • Ability to deal with a broad range of people & departments
  • Must possess the desire to provide a high level of genuine customer service
  • Previous experience in Repairs required
  •  Previous cash handling and POS systems experience considered an asset
  • Strong written and verbal English with a second language considered an asset
  • Positive attitude and strong attention to detail

Work Schedule:

5 days on/2 days off

Dress Code:

Uniform shirt is provided at cost

Employee to provide black pants and footwear in accordance with appearance policy.

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