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Winter Recruitment

More Information Prep Cook (Great Divide Lodge)
More Information Great Divide Lodge Front Office Coordinator
More Information Server (Great Divide Lodge)
More Information Ski Patrol 17/18 Hiring Clinic
More Information Cook
More Information Guest Services Attendant


Don’t forget to also check our summer recruitment and our year-round recruitment opportunities.

 

Prep Cook (Great Divide Lodge) - posted March 17th 2017

Position:                              Prep Cook - The Great Divide Lodge

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            ASAP

Reports to:                           Lodge Manager

Rate of Pay:                         $12.50 / Hour

 

Job Description:

The Prep Cook is responsible for the preparation of food in a timely, efficient, sanitary and consistent manner to be used by the Cooks and Chef De Parties for meal completion. The Prep cook will perform a variety of food preparation duties other than cooking, such as chopping ingredients, separating portions, preparing cold foods, making salads and slicing meats.

 

Job Location:The position is based at the Great Divide Lodge, which is a guest hotel, located at the summit of the famous Kicking Horse Pass in Yoho National Park. The accommodation overlooks the Canadian Rockies and Wapta Lake. More information regarding the Lodge can be found on our website - http://thegreatdividelodge.com/.

 

Job Responsibilities

  • Prepare food in accordance with established recipes
  • Be reactive to any special dietary needs as requested
  • Study menus and exhibit product knowledge
  • Identify, label, date and store meats, poultry, produce and dairy products correctly and in accordance with health and safety regulations
  • Prepare a variety of ingredients, sauces, baked goods based on the Chef's orders.
  • Weigh and measure ingredients and portions.
  • Wash, peel and/or cut various foods to prepare for cooking or serving.
  • Communicate any ordering requirements to direct supervisor
  • Ensure cleanliness & maintenance of work area at all times
  • Dishwashing duties as required
  • Ensure quality of product & services offered at all times

 

Job Requirements/Qualifications:

  • Must be able to lift, push, pull and move food, equipment,supplies, etc., in excess of 40-50 pounds.
  • Flexibility with scheduled shifts
  • Adhere to all LLSR policies and procedures
  • Some positions require beginner to intermediate skiing/snowboarding ability and gear
  • 1-2 years of experience within a professional kitchen
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Must be able to work in a high-pressure work environment
  • Must be efficient and knowledgeable about food preparation needs
  • Energetic and self –motivated with a willingness to learn new skills

 

 

Work Schedule:

Shift work

5 days on/2 days off

<< back | apply online >>

 

Great Divide Lodge Front Office Coordinator - posted March 16th 2017

Position Server                  Great Divide Lodge Front Office Coordinator

Employment Status:         Full-time – Staff accommodation is provided

Start Date:                           ASAP

Reports to:                          GDL Management

Rate of Pay:                        $ 13.00/ hour

 

Job Description:

The Front Office Coordinator is responsible for a wide variety of administrative office duties in support of the operation of The Great Divide Lodge. Such duties include but are not limited to guest and employee check in/checkout procedures, registering guests, updating/maintaining employee related files, taking payments, ensuring each employee adheres to the LLSR housing agreement. The coordinator must strive to provide exceptional customer service and a positive guest and employee experience.

 

Job Responsibilities:

  • Perform check-in/check-out procedures in an efficient and timely manner
  • Provide quotes for room rates and up sell where possible
  • Make reservations and liaise with third party booking agents
  • Ensure positive guest experience through interaction & satisfaction and resolve guest issues within scope of authority
  • Regularly communicate with Duty Manager to ensure the overall success of the department
  • Respond to telephone, e-mail, and in-person inquiries from customers
  • Concierge duties as required 
  • Organize, maintain, and coordinate office records and files in their proper locations.
  • Keep an inventory of rooms reservations and room assignments
  • Verify correct room charges and collect payment
  • Ensure all cash is balanced and accounted for at the beginning and end of each shift 
  • Ensure a positive guest experience through interaction & satisfaction

 

Job Requirements/Qualifications:

  • Positive attitude coupled with friendly polite service
  • High degree of resourcefulness, flexibility, and adaptability
  • High level of sound and independent judgment, reasoning, and discretion
  • Must be able to work night shifts
  • Must be able to work independently with minimal supervision
  • Experience using the booking system RoomMaster is an asset
  • Posses a strong working knowledge of the hospitality industry
  • Cash handing experience is preferred
  • Switchboard experience an asset
  • Strong, professional phone manner

 

Dress Code:

Business Casual Attire – Black pants or skirt with dark stockings and a black long or short sleeve blouse or shirt. Neat and professional appearance is essential.

<< back | apply online >>

 

Server (Great Divide Lodge) - posted March 16th 2017

Position:                                Server- The Great Divide Lodge

Employment Status:           Full Time Seasonal – Subsidized shared accommodation is available

Start Date:                            April 1st, 2017

Rate of Pay:                          $10.85 / hour

Reports to:                           Bar Supervisor

 

Job Description:

The Server will be responsible for providing consistently high-levels of customer service to all guests by ensuring prompt service, accurate orders, and a strong working knowledge of all menu items and daily specials. The server shall perform these duties in a friendly and professional manner at all times, and ensure that each guest has an enjoyable dining experience. Other responsibilities will include the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, accurate daily cash outs and complying with ‘Serving it right’ legislation. 

 

Job Location: The position is based at the Great Divide Lodge, which is a guest hotel, located at the summit of the famous Kicking Horse Pass in Yoho National Park. The 50 room hotel and hostel style accommodation overlooks the Canadian Rockies and Wapta Lake. More information regarding the Lodge can be found on our website - http://thegreatdividelodge.com/.

 

Job Responsibilities:

  • Provide friendly, efficient & professional table service to our guests
  • Ensure a positive guest experience through interaction & satisfaction
  • Menu knowledge including beer, wine, spirits & food
  • Ensure cleanliness & maintenance of all outlet areas at all times
  • Regularly communicate with your peers & supervisor to ensure the overall success of the outlet
  • Communicate any dietary requests and/or allergies with all kitchen staff

Job Requirements/Qualifications:

  • 1-2 years of experience using the Maitre’D system is an asset
  • Positive attitude coupled with friendly polite service
  • High degree of resourcefulness, flexibility, and adaptability
  • High level of sound and independent judgment, reasoning, and discretion
  • Punctuality and reliability is essential
  • Have a working knowledge of B.C. Liquor Control Board regulations concerning the service of alcohol
  • Serving It Right certification –must be obtained within 30 days of commencing employment.
  • Must be at least 19 years of age
  • Must be able to work night shifts
  • Strong customer service orientation
  • Should have a working knowledge of the hospitality industry

 

Work Schedule:

11am - 3pm

4pm – late (possibly 2am)

5 days on/2 days off

 

Dress Code:

Business Casual Attire – Black pants or skirt with dark stockings and a black long or short sleeve blouse or shirt. Neat and professional appearance is essential.

<< back | apply online >>

 

Ski Patrol 17/18 Hiring Clinic - posted March 16th 2017

The Snow Safety Department at The Lake Louise Ski Resort is holding spring interviews and ski tests for SKI PATROL positions all levels for the 2017-2018 winter season.

 

If you are an advanced skier with committed customer service skills, and have a passion for working in the beautiful mountains of Banff National Park, then email the Patrol office for an appointment. The session will include an interview and a skiing ability assessment.

 

Requirements for the position include:

  • Advanced skiing ability
  • 80+ hour advanced first aid course certification (by October 31st, 2017)

 

Also beneficial are:

  • Previous patrol experience
  • Canadian Avalanche Association Level 1
  • Mountaineering / backcountry travel experience
  • Knowledge of LLSR
  • Higher level of medical training (ie. EMR or EMT)
  • Skills with ropes or lift evacuation

 

This year’s hiring clinic dates are

Sunday April 2nd, Monday April 3rd, Monday April 10th, Tuesday April 11th

at The Lake Louise Ski Resort

 

The Lake Louise Ski Resort offers industry competitive compensation and benefits in a great working environment. 

 

For more information and to schedule an appointment you will need to contact:

Sean O’Leary (Ski Patrol Supervisor) – Sean.OLeary@skilouise.com

<< back | apply online >>

 

Cook - posted March 8th 2017

Position:                       Cook

Employment Status:  Full Time Seasonal – Staff accommodation is available

Employment Period:  ASAP – Early May

Reports to:                   Chef De Partie and Sous Chef

Rate of Pay:                 $14.35 / hour

Job Description:

As a cook, qualified candidates will have a working knowledge of standard kitchen equipment and its uses. A working knowledge of stocks, sauces, butchering & standard cooking techniques such as grilling, frying, sautéing, poaching, smoking and any other cooking medium needed to execute all types of cuisine. A general knowledge of all ingredients to be utilized in their area of work and knowledge of all health and sanitation practices. 

Job Responsibilities: 

  • Ensures all food is prepared on clean surfaces (and with clean utensils). Ensure at all time their stations are clean and kept to department standards.
  • Ensures food quality and presentation meets LLSR Culinary Department standards prior to being served. Station responsibilities must be monitored at all times.
  • Ensures all items prepared on their work station are presented in accordance with departmental specifications.
  • Receive and put away any and all product on delivery.
  • Provide assistance to all members of the kitchen as requested in a timely & positive manner.
  • Ensure that assigned work station is ready for service.
  • Abides by all sanitation policies and communicate with the Sous chefs and Chef De Parte when equipment is not functioning properly, if assistance is needed or food pars are low or out.
  • Must maintain a positive, helpful and upbeat attitude towards fellow employee’s and guests. Treats guests and co-associates with courtesy and respect.
  • Is on their assigned station at all times and reports to manager before departing work area.
  • Is to know and follow all basic culinary standards, executing proper knife skills, cooking techniques, food safety procedures, culinary terms, positive dialog with guests.

Job Requirements/Qualifications:

  • Must be able to lift, push, pull and move food, equipment, supplies, etc., in excess of 40-50 pounds.
  • Must be able to tolerate areas with extreme high and low temperatures.
  • Some positions require beginner to intermediate skiing/snowboarding ability and gear.
  • 3-5 years experience in a professional kitchen.
  • Formal culinary training is an asset.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
  • Energetic and self –motivated with a willingness to learn new skills.

Work Schedule:

5 days on/2 days off

Dress Code:

Kitchen uniform (jacket and pants) will be provided.

Employee to provide non-slip grease resistant footwear in accordance with appearance policy

<< back | apply online >>

 

Guest Services Attendant - posted March 8th 2017

Position:                                Guest Services Attendant / Administrative Support

Employment Status:           Full Time Seasonal – Staff accommodation is provided

Start Date:                            ASAP - May 8th (Opportunity to continue into Summer Operations for the right candidate)

Reports to:                           Supervisor and Manager

Rate of Pay:                          $12.20 / hour

 

Job Description:

The guest services attendant is responsible for providing professional and efficient service to LLSR guests regarding ticket sales and general information both in person and via the telephone. The attendant will be required to operate the main resort switchboard, deal with customer inquiries and complaints, process ticket sale transactions and assist the accounting department with book keeping and administrative duties, as required.

 

Job Responsibilities:

  • Dealing in a professional manner with customer inquiries, complaints and comments
  • Switchboard room - includes operating the main resort switchboard, being the central radio/fax/email communications hub for the resort, and distributing all internal/external mail.
  • Assist the accounting department with processing daily cash outs and general book keeping duties.
  • Ticket selling (including cash/debit/credit transactions and cash out procedures)
  • Ensure positive guest experience through interaction & satisfaction and resolve guest issues within scope of authority
  • Cleaning of all Guest Services areas

 

Job Requirements/Qualifications:

  • Cash handling experience preferred
  • Switchboard experience an asset
  • Strong, professional phone manner
  • Previous customer service experience an asset
  • Ability to work in a team environment
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
  • Ability to analyze and interpret the needs of guests and offer the appropriate options, solutions, and resolutions required
  • Able to respond quickly in a dynamic and changing environment
  • Able to effectively communicate both verbally and in writing
  • Service oriented, assertive, flexible, outgoing and enthusiastic

Work Schedule:

5days on/2 days off 

Dress Code:

Uniform shirt which is provided at cost, black pants and footwear in accordance with appearance policy

<< back | apply online >>

 

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