It is the policy of The Lake Louise Ski Resort "LLSR" that the following guidelines are utilized with respect to the issuance of replacement Multi-Day Lift Tickets relating to Unused / Expired Multi-Day Tickets, or portions thereof.
- Refunds will NOT be provided for Unused / Expired Multi-Day Tickets.
- For all Unused and Expired Multi-Day Tickets, following the end of a ski season, and until December 24th of the next ski season, customers may exchange their Multi-Day Ticket for one (1) replacement Multi-Day Ticket containing the same number of unused days. Replacement ticket will be issued by paying a $10.00 upgrade fee and will be valid any time during the ski season following the original season of expiry.
- Replacement requests for the next ski season will only be available for issue from the end of the ski season, for which the originals were valid, until December 24th of each year.
This document was last updated on November 24, 2013.