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Hours of Operation

Get ready! We open for the winter season on Friday, November 9th! Click for details.


Winter Hours

Open for winter 2018/19 from November 9th, 2018 to May 5th, 2019. Our Guest Services department is open daily for pass sales and processing. Full winter hours of operation will be posted soon.

Guest Services
Pass sales & processing
  • 8:00am - 4:00pm (Oct 8 to Nov 8).

Contact Information


Calgary Office

The Calgary office is open Monday to Friday. For your convenience, the office will be open late on Thursday's starting November 15th and will be open Saturday's starting November 17th. Please see below for details:"

Winter Hours
Monday to Friday
  • 8:30am - 5:00pm (Oct 1 - May 5)*.
  *Extended Thursdays:
  • 8:30am - 8:00pm (Thurs, Nov 15).
  • 8:30am - 8:00pm (Thurs, Nov 22).
  • 8:30am - 8:00pm (Thurs, Nov 29).
  • 8:30am - 8:00pm (Thurs, Dec 6).
  • 8:30am - 8:00pm (Thurs, Dec 13).
  • 8:30am - 8:00pm (Thurs. Dec 20).
  *Open Saturdays:
  • 10:00am - 4:00pm (Sat, Nov 17).
  • 10:00am - 4:00pm (Sat, Nov 24).
  • 10:00am - 4:00pm (Sat, Dec 1).
  • 10:00am - 4:00pm (Sat, Dec 8).
  • 10:00am - 4:00pm (Sat. Dec 15).
  • 10:00am - 4:00pm (Sat. Dec 22).
*The Calgary office will be closed the following weekdays:
  • Mon, Oct 8.
  • Tues, Dec 25.
  • Wed, Dec 26.
  • Mon, Dec 31.
  • Tues, Jan 1.
Summer Hours
Monday to Friday
  • 8:30am - 4:30pm (May 6 - Sept 30).

Contact Information


Summer Hours - 2018

We are now closed for summer 2018 however our Guest Servcies department will remain open for pass sales & processing.

Guest Services
Pass sales & processing
  • 8:00am - 4:00pm (Oct 8 to Nov 8).

Contact Information


Experience Lake Louise

Visit our retail and tour shop Experience Lake Louise located at the Samson Mall in the village of Lake Louise.

Winter Hours
 
Open daily
  • 8:00am - 6:00pm (Oct 9 - May 5)
Summer Hours
 
Monday to Friday
  • 8:00am - 9:00pm (May 7 - Oct 8)

Contact Information

Lake Louise Plus Card on sale now Ladies' Day Programs