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Hours of Operation

Get ready! Our tentative winter opening day is set for Friday, November 8, 2019.

Winter Hours

Guest Services will be open daily for pass sales and more prior to winter opening.

Guest Services
  • Open today.
  • 9:00am - 4:00pm (Oct 15 to Nov 7).
  • 8:00am - 5:00pm (Nov 8 to May 3).


Full 2019/20 winter hours will be posted prior to opening day. Please check back for updates.

Contact Information & Directions


Calgary Office

The Calgary office is open Monday to Friday.

Guest Services
  • Closed today.
  • 8:30am - 4:30pm (Mon-Fri).

Contact Information & Directions


Summer Hours

We are now closed for summer 2019 however our Guest Servcies department will remain open for pass sales & processing.

Guest Services
  • Open today.
  • 9:00am - 4:00pm (Oct 15 to Nov 7).
  • 8:00am - 5:00pm (Nov 8 to May 3).

Contact Information


Experience Lake Louise

Visit our retail and tour shop Experience Lake Louise in Samson Mall, Lake Louise.

Guest Services
  • Open today.
  • 8:00am - 7:00pm (Sept 30 - Oct 13)
  • 8:00am - 6:00pm (Starting Oct 14)

Contact Information & Directions

2019/20 Lake Louise Plus Card Ladies' Day Programs Grizzly Beer Festival