A Letter From Charlie Locke

Charlie Locke - Summit Chair

Dear Valued Lake Louise Skiers and Snowboarders,

We hope you have been staying well and healthy, enjoying the fabulous fall weather, and are as excited about winter as we are. We can't wait to welcome you back soon, especially since last season was unavoidably cut short.

Our planned opening day is Friday, November 6th. As there are no World Cup races this year, we expect that, if the weather permits, we will have significantly more terrain open for our guests to enjoy during November than is usual for the early season.

Season Pass Discount & Price Freeze

As a thank you, and because we closed early last winter, we are offering an additional 25% discount off Season Pass prices for returning pass holders. And we are keeping our pass prices the same for the third year in a row. Passes are available online, or in person at our re-located Calgary office at 934 - 15th Avenue SW, at the Ski Big 3 Adventure Hub on Banff Avenue, at Experience Lake Louise in the Samson Mall in Lake Louise and at the resort itself.

A full, no-questions-asked refund, less a 2% administrative charge, will be given on any Season Pass prior to the pass's usage at any time throughout the season. Pass holders also receive discounts and benefits on dining, retail, snow school and rentals at the ski resort, other ski resorts and various other hotels and businesses.

New Quad Chairlift, 480 Acres of New Terrain

Canada's Best Ski Resort, a winner of multiple World Ski Awards, is getting even better. The most exciting news for this winter is that we have replaced the Summit Platter with a brand new quad chair, and in conjunction with this, we will be adding 480 acres of new terrain in West Bowl, the equivalent of 240 Canadian football fields. West Bowl is natural, side-country terrain that offers an authentic wilderness skiing experience through open bowls, gullies, glades and steep chutes. It will open in stages, as mother nature allows, and though it will be avalanche controlled and patrolled, we recommend carrying avalanche gear. To facilitate egress from this vast area, we have constructed a two-kilometre long ski-out, which will exit at the junction of Men's Downhill and Juniper Jungle. This past weekend, I hiked to the top of the new lift and through West Bowl, as seen in the image above. The chair, the stunning views and the vast new terrain will be an amazing addition to the ski resort.

West Bowl is suitable only for those of advanced ability. Our snow safety professionals will be conducting avalanche control, but avalanche conditions will exist throughout West Bowl despite our avalanche mitigation efforts. We highly recommended that all users have backcountry knowledge and carry their own avalanche gear. Such equipment will be available for both purchase and rental at the resort and with Season Pass holders' discounts.

More Lifts and Terrain Planned

Depending on how the world situation goes, we have three other lifts and a new upper mountain lodge on the drawing board for the next five years. The new lifts will service two beginner/intermediate areas adjacent to the base and a larger area on Richardson's Ridge, which is the area skier's left of the Pika ski run. We are also planning a new mountain top lodge located at the top of the Grizzly Express Gondola.

Safety Measures, On and Off the Mountain

The safety of our guests, employees and communities is our first priority. We were fortunate to open for the summer, and we are expanding upon and enhancing our successful protocols. You can find details about our winter operating procedures on our website. Still, in short, our safety assurance to you includes space for physical distancing, enhanced sanitization, health screening measures, and various protection measures such as plexiglass screens and face coverings.

We are frequently asked whether we will be implementing a reservation system for skiers, similar to what some other North American resorts are planning. We have no plans, at present, to implement such a system. Thanks to our large amount of terrain, relatively low on-snow densities, and the temporary heated structures we are putting up this year to provide extra lodge space, we do not think this will be necessary. Nonetheless, advance reservations may be needed for our 10-12 busiest days of the year, for people who do not have a Lake Louise Season Pass, Lake Louise Plus Card, Ski Big 3 Season Pass, or Ikon or Mountain Collective Season Pass. If we need to implement such a system, reservations would be for day ticket holders, and only required on our 10-12 busiest days.

World Ski Awards

We are pleased that the Lake Louise Ski Resort has again been nominated for Canada's Best Ski Resort and World's Best Freestyle Resort, and Skoki Lodge is once again up for Canada's Best Ski Boutique Hotel. Please take a moment to show your support via the online ballot. It's quickly done at www.worldskiawards.com. The voting deadline is this Friday, October 9th. During the last five years, many of you have helped us win Canada's Best Ski Resort and Top-3 for World's Best Freestyle Resort consistently. We truly appreciate it!

We are incredibly grateful for all your support over the years, and I look forward to seeing you often on the slopes this winter. Don't hesitate to contact me with any ideas, comments, or concerns with respect to our products, services, or the Lake Louise experience generally.

Yours truly,

Charlie Locke, Proprietor
The Lake Louise Ski Resort
1 (403) 541-2100


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